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sjoholm
Avid Contributor I
September 20, 2017
Answered

IOS 11 and TruePlay

  • September 20, 2017
  • 93 replies
  • 11576 views
After updating to IOS 11 TruePlay doesn’t work!
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Best answer by Ryan S
We're working on getting the iOS 11 software certified for tuning Sonos players for Trueplay. We haven't announced a timeline just yet, but it shouldn't take too long. We'll be getting it out as soon as we make sure it's all set and ready.

If you've already tuned your players, they will be just fine after you update to iOS 11. Otherwise, you'll need to use a device that hasn't updated to that version to run Trueplay tuning for the time being.

Edit: 10/4 As of Sonos 8.0 iOS 11 is working for Trueplay.

93 replies

Local Superstar
September 22, 2017
I don't have iOS devices but would have thought companies such as Sonos would have access to new OS's before Joe Public so they're ready at release tbh.
Sure, it's 'only' Trueplay but what if it was a bigger 'incompatibility' that broke it?
jgatie
September 22, 2017
It's not necessarily the new iOS that has to be tuned, it's the new hardware that comes with the new version of iOS. It's more likely the microphone in the new iPhone 8 which has to be calibrated for Trueplay. So Sonos may have access to an iOS 11 beta, but I doubt Apple is handing out betas of their hardware just to be left on a bar someplace (again).

Note the same thing happened with the iPhone 7, which was not coincidental with an iOS release.
Insertusernamehere
September 22, 2017

b) Only private individuals are eligible for beta testing; Sonos, however, is a so called legal person.


Err app developers have had access to the ios betas, rc and gold master all along.
Prodigy II
September 22, 2017
And what is your opinion on Sonos having free access to all the new Apple devices before their offical release day? Do you know Apple gave Sonos all their new devices months ago?
Do you possibly think the device does the sound listening and the software the manipulation? Should you think this then maybe share your thoughts as to how Sonos could have done this without access to device microphones?
Sprinkling unicorn tears and fairy dust about does not exist in the real world.

Likely “fix”date and a new software release?

Howabout at the time if the big announcement on 5th October? Would that sound reasonable, sensible and no magic dust involved?
Insertusernamehere
September 22, 2017
And what is your opinion on Sonos having free access to all the new Apple devices before their offical release day?

The OP question was about trueplay and ios11 on their current apple device, not an unreleased iphone .
Smilja
September 22, 2017

b) Only private individuals are eligible for beta testing; Sonos, however, is a so called legal person.


Err app developers have had access to the ios betas, rc and gold master all along.

Yes, small third party developers; freelancers.
»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Insertusernamehere
September 22, 2017
Big corps, small corps, any corp.
Smilja
September 22, 2017
As a sneak peek for competitors?
»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Local Superstar
September 22, 2017
What insertusernamehere said.
No mention was made of new hardware, just an update of iOS (which, as I said, I'd have thought certain developers would have had access to).
jgatie
September 22, 2017
As I said, more than likely the delay is due to configuring the iPhone 8 hardware. Since the iPhone 8 and iOS 11 are coinciding releases, it makes sense from a release efficiency standpoint that the iOS 11 functionality is also delayed.