Controllers & Music Services

Whenever Sonos updates my personnal library from the Music app on my iMac, Sonos creates a iTunes folder with a «iTunes Music Library.xml» file.  What it is useful to ?

Is there any news on Sonos getting an intercom function, to communicate speaker to speaker? I am torn between buying studio echo vs another S1....   

My ‘Sonos 1’ app has stopped accessing my Synology DiskStation music folder after the recent DSM 7.0 update. It seems many others have had the same problems and one way around this is to enable NTLMv1 authentication in: ‘Files Services - SMB - Advanced Settings - Others’ on my Synology NAS. The only problem with doing that is that it increases significantly the risk of external attacks! Can someone please tell me how I can avoid this critical issue, or if there will be a fix in the near future from Sonos on the Sonos1 app?  I cannot use the Sonos 2 app because I have several units in the house which are not compatible. Thanks in advance

I have a fair number of Sonos speakers throughout my house which can be thought of in 4 zones: upstairs, downstairs, garage, and patio. There is rarely, if ever, a case when I want all speakers on at the same time, so I would like to disable the ‘Everywhere’ default speaker group and only use my own. Is that possible?

Several months back there was an announcement that Arc would be able to play Atmos Music streamed from Amazon and maybe Apple? Latest 13.3.3 firmware update still doesn't provide this capability as far as I can tell. Anyone seen or heard anything new on this subject?

I listen to BBC Radio 4 every morning on my Sonos system. It's my alarm clock.This morning there is a short audio insert just before each hour telling me that the service will be stopping on March 22nd 2021 and that I should contact my service provider to ask them how I can continue to access the BBC content.I'm not in the UK, so the TuneIn service is still available (until now). What are the options for me to still receive my daily dose of British content over my Sonos system?iPhone related options are not applicable in this house.

As a record and turntable enthusiast, it would be nice to have the Sonos app detect a record is playing and automatically populate the app with the track listing and times. I know, I know, I can walk over and read the record, but we’re talking cool internetty tricks, right? This would be one of those. Thanks, Joe

As reported in many other topics apparently it's still necessary to use SMB1 for playing music from a Synology Diskstation system? It's now 2021 and I just had to change the settings on my diskstation to allow the unsecure SMB1 in order to be able to add a shared folder to my Sonos music library.Sonos seems to be closing all topics on this forum about this subject for further comments, but is not addressing the problem?

I subscribe to Sonos Radio HD. Why am I being advertised at within the app? Additionally, what kind of gerbil dev doesn’t at least check that the user isn’t in a menu or, say, the volume controls before popping up something like this? If you’re going to show these obnoxious CTA’s at least make the minimum effort to not be a d*** about it.  Also also, if I tap anywhere outside the bounds of the ad, the reasonable expectation would be for it to dismiss. That little X is not very conspicuous. Anti patterns everywhere, unless you’re a parasitic advertiser. Might as well just put a Spin the Wheel modal; it wouldn’t be much lower on the bad-advertising food chain.Mod edit: removed bad language

I have alarms set on my Sonos Roam but am now on vacation and away from my home network and want to disable the alarms so they don’t go off every morning.  Is there a way to do this with the Roam in Bluetooth mode?

Good evening (20,20 here in Italy), as topic title sais , i just ordered  Beam gen 2 and 2 ikea symphonics bookshelves as surround (think thusday i will get them) , as i understand i can control the system also with alexa echo dot wich i have . I will setup the system with my ipad  and probably from time to time when not watching tv I will stream music trought airplay 2 (amazon music  spotfy youtube). My question is  if  my wife when im not at home  can stream music  with her smarthphone  trought the sonos app in her phone or  she cant  (she can still use  the echo dot or the spotfy connect app i guess). Basicly can this system being controlled from Sonos app installed on more than one phone without need to configure the sonos speaker again ?(guess my whife should log in the sonos app with my same account)Thx in advance for the answer and sorry for my really basic english skill (not using  google translator :P)

I’ve ripped most of my old CDs and uploaded the files to a NAS so I can play them through the Music Library on Sonos. It would be great if I could view (not play, just view) my collection on my phone when I’m away from home, for the “do I already own this?” moments in a music store, or the “I have a great piece by [some group], but I can’t remember the name” moments with friends. Has anyone come up with an easy way to view their music library offline? (I know there are third-party apps, but if I don’t have duplicate my effort with 1000+ CDs, I’d rather not!)Thanks for any ideas!

I am installing SONOS Application 13.4.1 on a macOS computer running Monterey 12.1.I noticed during installation that SONOS requested permission to the computer’s Security&Privacy/Privacy/Accessibility setting, presumably, in order to control my computer.I would appreciate an explanation as to what specific control or functionality SONOS would like access to in this regard so that I can determine whether to deny / grant it access.Thank you.  

Hi I have an old Play 5 speaker and a Play 3 one too.I’m using the S1 app for the 5 and the S2 app to control the 3 as i understand this is the only way to get both to work due to age.I’ve recently ripped some new cds and added onto my NAS drive (WD MyCloud) i can index them no problem on the S2 app but they do not appear on the S1 app when done so, so cannot be played on the 5. If i try to index on the S1 controller it just says to update itIs there anyway of resolving this ? So i can listen to my new purchases on the older Play 5 speaker ? 2nd questionI’m assuming that my Play 5 machine can only go as far as the S1 controller and doesnt have the capability to be run on the S2 app ?  Thanks in advance Ed

Hello,Does anyone know the status of Play 3 hardware and if it is available on S2 Controller?The help article is useless, I’m not sure who wrote it but clearly a MS employee because it’s confusing and doesn’t really say anything!https://support.sonos.com/s/article/4786?language=en_US  

Looking for some clarity.   I have a recent Connect.  (gen2, s15)   I want to use it we a tablet that only runs the S1 software.   I read that one can do a downgrade, but it seems as if that’s only true if you have other S1 equipment already in the system.  Basically, it seems like the instructions from Sonos for the downgrade are incomplete.   Sonos says do a reset, and then set up the system with S1.  As far as I can tell, that does not work.   From reading different sources, it seems like Sonos should say do a reset, turn on an S1 system/device, (and no S2 devices), and then add the item one is trying to downgrade to that system.  Yes?

Volume down was working then just stopped. Volume up and mute works just fine. Using a TiVo remote. Tried pairing the remote again. Tried power cycling the arc and setting up the tv again. 

each time a new song starts, the sonos app pops up. this is very irritating

Hi,  I am using Android 12 and i can no longer clear the playback controls notification on my phone when Sonos is not active.  The only option is to force stop the Sonos app.  Anyone else found this with the latest Android update.  I know Sonos have said 12 is not yet officially supported.  Justed wanted to feedback that this issue exists.  Would be interested to know when an update for Android 12 is planned since the phones are starting to get it now. Cheers. 

Sorted, for some reason the surround levels had gone to a minus figure reset to middle and sound is again great. I had a Tidal trial and was utterly blown away by the Quality of the Atmos tracks in the fidelity and the Atmos effect of the music I now have Amazon unlimited and to be Frank the experience is a little disappointing the atmos tracks seem very "flat" compared to the Tidal offerings.

So at work we have a pair of ones and a subwoofer and recently we added at home a pair of 5’s and another sub. Both are on different networks. Will my phone recognize and be able to control both systems on the Sonos app?I apologize if this has been asked way too many times already.

Why so complicated - your customers just want to listen to their music on their speakers.

Hello! Could we please have the option for the TV input to be in Full Mode like the Music input.This feature request is over 7 years old and we still don't have the option to do it.

Ever since the latest android update my system has been a mess.  Sometimes a component of the system can’t be found.  Other times whole portions of the system disappear.  The only way I have found to fix it is to do a factory reset on all of the products and set them up from scratch.  Then a week later it is all messed up again.  I have even tried a different wireless router.   I am using Android to run the system.  I have four Play 1s and a beam for the TV

I just upgraded from an iPhone XS to 13 plus and my S2 app pretty much has ceased functioning. For context, my wife upgraded the exact same phones and hers works as well as ever (albeit it’s still the baseline level of bugginess).At first, I opened S2 and it was super slow and would crash while trying to load all the data. I would click a button and after 60 seconds the button would partially load (Settings, for example) or it would crash. I uninstalled the app and now I can’t even open the Terms of Service. It opens, freezes entirely, and half the time it crashes. My Sonos system is functionally useless without the controller. Again, it works just fine on my wife’s identical phone and iOS. If I could upload video, I would upload the screen recordings. This is a technical disaster and the Support Bot couldn’t figure out it’s algorithm well enough to get me actual support. I’m at my wits end with this. Help, please.