Controllers & Music Services

I’m looking for a consolidated tutorial, or instructions for setting up a network music library accessible by Sonos devices.  Something that will at least cover the basic requirements, system compatibility, etc.I know this is a wide open topic, and dependent on OS and hardware, but I find myself starting from scratch, searching through other’s mistakes and questions, trying to solve problems that should be basic knowledge.

Is there a way to create a playlist from your PC?I can do it from my android app ok on my phone but not on my PC which is weird

What’s the firmware needed run existing products on S2

Would be great on the desktop controller if we could click on the now playing artist / album / track artwork to make it full screen.At the moment you just get a slightly larger pointless thumbnail on the mini player, it would be great if this could go fullscreen.I understand that the image is square in shape so wouldn’t be able to stretch to fit to a rectangular screen, but a larger image against a solid colour backround (white or black) would give the desktop app a great look when music is playing. Just like the mobile app but landscape for a desktop screen. Surely a possibility in 2022?

Hi,I don’t know for how long this feature has been removed, but it now seems impossible to set an Apple music local radio station (I’m talking about “legacy” radio stations, not the ones from Apple) as an alarm anymore. Radio stations just don’t show up in the “Alarm” menus.I read somewhere about a workaround (adding the radio as a favourite, then it would show up in “My Sonos” section of the alarm menu) but it doesn’t work anymore as radios are simply removed from the “my sonos” list in this particular menu.Sonos support confirmed the regression but was not able to provide a target date for resolution.Any suggestion? I know I could stream from Sonos Radio (which is correctly displayed in the alarm menu btw) but it is buggy (same ad repeating several times each time the alarm is fired up).Thanks!

Every year I bring my Sonos Play:3 speakers in off my home deck and winter them in my office by adding them to my “work” system. This year when I try to add a Play:3 to my “Work” system, the Sonos 1 app is making me upgrade to Sonos 2 app (see picture) .  There is no choice about it. The Sonos 1 app forces you to update to the Sonos 2 app. I tried updating to the Sonos 2 app on my iPad. It sees the old “Work” system but will not allow me add any new products to that system. I’m bummed because this is something I’ve done many times without issue previously on the Sonos 1 appI have read about updating in the chats and they say, Devices that are S1 Compatible only will only work on S1 (it’s in the label). Newly designed devices (currently Arc, Five, Sub gen 3) will only work on S2.My equipment (20+ sonos products) is older S1 and I want to continue to use the S1 app to add and subtract speakers from my different Sonos systems.  Is there a workaround?  Thanks.

Hi,Hoe van I get my New Sonos One SL werking wint my Sonos S1 system? Thanks, Bertus

I updated the S1 app on my iPod Touch this morning, to version 11.6.1, and now when I try to launch it, the splash screen displays for a few seconds and then it quits. This is a 7th gen iPod Touch that had been running iOS 15.6.1. I noticed there was an iOS update and updated it to 15.7.1: same result. Is anyone else seeing this?

hi there, new member of Sonos fam.   I have about 80+ gigs of music stored on iCloud.  is there a way to access this to be played in Sonos app?  can someone explain in detail how to make this happen if possible?  or workarounds if not possible? thank you so much! 

Greetings,I use my Arc primarily to listen to music. I have 5.1 surround & Atmos audio files on my PC. What format should they be in to play them on the arc with the sonos app? Or is there another way to do it without using a TV? I even read somewhere that the app will only play stereo files.Eg. many of the files are encoded as flac 96khz / 24 bit. I tried converting them to 48khz / 24bit flac as listed in the requiremetns, but Sonos app still wouldn’t play them, says ‘unsupported format’. Thanks for any help you can give. 

Hello all,See the title for the problem.  I’m playing a 3 hour long track from my NAS.  Yesterday evening, the track progress bar showed up, along with all the time info.  Today, apparently my system rebooted, and I attempted to play the same track, and I get no time or progress bar.  I used to think it was the tracks, but since it was working the previous day, and now it’s not, I suspect it’s some sort of problem with the S2 app.I would have replied here: https://en.community.sonos.com/topic/show?tid=6842164&fid=228995 but that thread is closed.

I’ve requested this of Sonos but I always get the standard reply we’ll look into this. Suppose it’ll ever happen?

My Sonos Assistant doesn't recognize my Apple Music Playlists.  If I instruct it to “Play my Sia Playlist” or “Play my Apple Music Sia Playlist”, it just plays a variety of Sia music and not just those songs on my playlist.  Help please.  Thanks.

Why is user behaviour for Sonos Radio not configurable?I do not want Sonos radio first in the result list when searching for music.This is so very annoying, especially as it seems to be an intentionally marketing decision rather than a technical issue.Best regardsTomas

Hi, I have about 200.000 music tracks stored on my Synology NAS.I've read that the limit of files for each library is 65.000 so a created 7 different libraries with about 30-40.000 tracks in each.The system completed the index for the 2 first libraries but don't go further.How can I solve this issue? Or is the TOTAL files limited to 65.000 for ALL the libraries together?Thank you very much for your help! 

I created a Sonos Playlist from some of my Amazon music last year.  When I go to play it, it skips tracks and there is a pop-up saying my Amazon account isn't authorized.  I reauthorize and play something else for a while.  When I go back later, 10 or 15 minutes,  same problem.  So I do the whole routine until I give up.  That is like 5 or more times.  I've had enough.  Sometimes it works and sometimes it doesn't.  

Somebody sent me a file on whatsapp.  how do I play it on my Sonos system ?

I just updated the SONOS V2 app to V14.0 Build 67125130 on an iPhone 8 and iPhone 8 Plus and they both will randomly not show the playlist that have been previously created. If we force close the SONOS V2 app then it will some time show the playlist. Both iPhones have been updated to iOS 15.3 and have been rebooted numerous times. All music has been ripped to the FLAC format and is stored on a SYNOLOGY DS1821+ NAS running the latest DSM 7.x operating system.   

I appreciate that Amazon have changed the format of their products and you can access less with prime however I still have more functionality when I use the Amazon Music app vs accessing Amazon via the Sonos app. For instance on the amazon app I can still see track listings on certain albums whereas on the Sonos app it just launches into playing the album and I’m not able to look at it select certain tracks? 

If you select an album the music that plays is not the album of choice and album contents (songs) not shown

I recently bought my first Sonos speakers (a set of Sonos One SLs from Costco setup as a stereo pair). I added YouTube Music after a couple of hiccups (something to do with “brand accounts”) and am able to play music on  the speakers. I have an individual YTM Premium subscription.I am running to two, probably related, issues:Launch Sonos app | Search for a song | long press | Play Now: This plays the song, but then stops after that song is done. In contrast, on the YTM app, I have ”Autoplay” enabled and clicking on the “Up Next” tab shows a long list of similar/recommended songs. This does not seem to work similarly within the Sonos app. Launch Sonos app | Search for a song | long press | more | Start Radio: This starts the “Radio” feature - but with a completely random song and not the song I searched for. Is this expected? The song is not completely random though -- each time I search for aspecific song and launch the radio, the same “random” song starts playing.Is this a known issue

Hi allFor some reason when I click on any playlists it just auto plays and does not open the playlist to let me see the songs in it. I have removed Amazon and re added it to my Sonos App. See screenshot attached 

Sonos released another minor patch 14.19.1. No details are provided yet.  Has anyone updated? Any feedback?

I Sonos planning to fix this or is my Play 5 now junk?

The Sonos app on my iPhone 6 (iOS 12.5.6 and stuck there) is no longer functional, it asks for an update and most parts of the app greyed out.Why ask for this update and cripple the app like that?The funny thing is that the alarm I set up in the app still works and wake me up every morning, but I can’t change the time or what is playing!