Controllers & Music Services

Does anyone know when or if the Windows PC Sonos program/app will be updated to match the design and UI of the mobile app? I personally think that Sonos on computer has a very outdated look

While some of the changes made to the app during these updates may be welcome, the one I’ve waited ages for is to be able to play Audible through my Sonos speaker. When will you be able to get around to making the ability to use Audible through the speaker without the need for leads (which sort of defeats the object really.!!)?? This is long over due now ?

Can you do something about the OSX visual design? It's butthole ugly... It seems like it was designed in 2006.

Is there any way to export playlists to excel, or at least take a backup??

My SonosOne speaker was named Bathroom on my app, but it keeps saying it is Kitchen 2. I have done a complete reset, but it doesn't change.

When I try and unselect the current room that is selected on the app, it unselects, and then I select another room and press done - the old room is still selected. There seems to be no way to select another room. Currently I'm using an Android tablet. I've tried this on another iPhone. Same problem. Is nobody else having this problem?

I have hearing aids that are MFi (made for iPhone). This just means that they are designed to integrate with iPhones proprietary protocol over Bluetooth and audio integrates well with it including music playback and phone calls. The sonos app for some reason utilized Bluetooth while the app is running. I can tell because my hearing aids are setup to automatically decrease its external mic volume when audio streaming is active (so I can hear the streaming audio and external “real world” audio is not as amplified). Every time I start the sonos app, my hearing aids noticeably change in audio profile and the mic volume decreases. Why is the sonos app utilizing Bluetooth in this way?

Hi. I have just bought a PlayBase and have 2 questions if you can please help!?! 1) how can I connect my Sky Q remote, so that it can control the volume?. I have managed to connect my LG tv remote, so it controls the volume, but not my Sky Q remote which I mainly use. 2) when using a remote to control the volume, is it possible to indicate what level the volume is at on the TV? For example 30% or 100% if it’s at max volume. Thanks Chris

Well we have wireless speakers launched by multiple company's. I recently looked at the Sony speaker with Google Assistance baked in. Why is it that other companies can develop and launch speakers yet Sonos are still languishing with Alexa only. Surely with the resources and experience of Sonos this should have launched by now. I have multiple Sonos speakers, no interest in Amazon Alexa, so if this drags on I will be considered other options. I love my Sonos but it is getting slow to develop. Surprised as last year new CEO highlighted the need to develop and at a greater rate then in the past. Will wait a couple more months then will go elsewhere to expanded my music system. Shame as I was going to get the playbase next.

Recently installed Linksys Velop system, both Sonos and Velop playing with each other very nicely, after configuring like this: (https://community.linksys.com/t5/Velop-Whole-Home-Wi-Fi/How-to-connect-8-port-switch-to-Velop-that-s-wired-for-backhaul/m-p/1191627#M3655) - However...two laptops and a desktop (all running Windows 10) cannot connect to Sonos...4 Android phones, a Controller200 (yes I've had Sonos that long) and an Android tablet can connect fine... This is soooo frustrating! Any ideas?? Tried reinstalling the app etc etc...

I have a Sonos bridge, two play1s and a play 5. My current internet connection is through my cellphone (tethering). I'm wondering how I could configure my system so that I can play the same thing out of all the speakers. Is there a way to do this? If not, is it possible to just have them create a mesh network with eachother (plug them into eachother through ethernet). And then use the line in of the Play 5 to repeat to all the other speakers?

Hi Friends! Using the SONOS Controller for Mac app (desktop). When new songs start (on any music service), a pop-up window appears showing the song title/artist. I find this very distracting while working. How do I turn off this "notification" feature? Kind thanks! Linh

I sometimes use the SONOS controller (on a tablet) in environments where the room lights have been dimmed at night and so find the current white background on the contoller very bright and intrusive. Am I missing a setting that can change this, or is there a work around available? If not, are there any plans for SONOS to introduce Skins, or at the very least a dark theme option? Thanks

Does anyone know if it's possible to do this please? Thanks!

sonos app unable to connect after iOS 11.2.2 update, despite re-install, etc etc - am still able to control my sonos from devices that have NOT been updated to 11.2.2

What’s the ETA of getting google home assistant integrated into the sonos one?

I have just bought my first Play 1. I tried to download the sonos app to an iPad initially IOS 9, an a message came up to say: "Version Unconfirmed. There was a problem confirming if your Sonos controller is up-to-date. If you continue and your controller is not up-to-date, you will be unable to set up certain Sonos Products". I then downloaded the mac desktop controller on my macbook pro and I'm getting the same message. Can anyone advise on this? I am a Sonos virgin so not sure if there is something else i should be doing with the speaker first in preparation? My broadband router is fibre optic and its in the same room as my Play 1's. Thanks in advance.

We have supported Sonos for many years now in our our CQC automation platform (www.charmedquark.com) using the UPnP interface (a lot of work on our part because it wasn't documented per se.) There keep being looming rumors that it's going to be whacked at some point. How do we go about getting access to the new API? I'm sure there's a better place for this, so I'm mainly looking to get pointed in the right direction.

file sharing is not showing in manage files after I have added through music settings. Recently purchased new router which is fine

I am trying to get to my settings to reset wireless but when I go to the app it tells me I am not on the same wireless network Sonos is on. It tells me to go to settings and wifi. I go to more options and follow the instructions. There is no settings then advanced setting and then wireless set up. It looks like it should be on the home page on the video

Dear Sonos. Please fix the new UI. I know you hear this a lot and it seems that there are more than a few people that aren’t happy. So here are the specific issues I would suggest you look into. 1. Stop creating more layers. An update should make the users experience more enjoyable and not add extra steps to complete simple tasks. An example would be the tool bar at the bottom. Since this new tool bar is the command Centre in the app why isn’t it accessible on every page at all times? 2. The favorites page. Are you deciding what my most common favorites are or is it just the first on the list? You could have at least gone to the trouble of making this page populate with the ones I use most. That might make some sense. Please stop adding layers and layers of steps for the users to access their music. And why did you leave half the screen blank? You have room there for at least 4 favorites at the current scale or reduce them by half and add 6-8 to the page. A new UI should s

Dance music started playing from Sonos last night when we were in bed, at full volume. Checked Alexa commands and it doesn't seem to be Alexa! What can I do to prevent Sonos waking the family again!!

I have a Logitech Harmony 650 Remote. It will not consistently control the volume. I have increased the IR Repeat. I have unplugged and rebooted the whole system. I have deleted the remote from the Sonos App and re-installed it. The app asked for up 3 times, down 3 times, and mute and said it was good when I did the increase of repeat, removed the remote and reinstalled. Anybody know what I should do? It does work from time to time. The remote controls my TV, my Roku and my dvd player fine.

Are there size limitations to Imported Playlists? I had one playlist of about 20 that would not import. I. Tried and tried variations to get it to import. Only when I split it in three parts did the Imported Playlist work for those titles. The original playlist I created included about 3500 songs.

Is there a way in the Sonos controller to change the order of listing to artist name first, instead of album name first? With over 400 hundred albums ripped to ITunes, it's easier to have the artist name in alphabetical order. The listing is correct in ITunes and Apple Music, but it's reversed in my library in the Sonos controller. Thanks. Loving the Apple Music and Sonos.