how to roll back to 14.9

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I am experience bad problems accessing the sonos speakers (play 1’s , one,amp, soundbar etc) since a few weeks . Bad performance when opening the sonos app and finding the speakers. Today a search the internet and find there is a release 14.20 released 6 dec. anyone the same problem as me?

so i think the bad sonos perfomance has to with this release. How can i roll back to the last release?

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jgatieAnswer

It’s not the update, otherwise you’d see thousands of posts. We get about a half dozen of these after every update because the rebooting that occurs uncovers network problems. Specifically duplicate IP addresses. These will cause sporadic connections, disappearing components, etc. To solve, reboot/power cycle each of these in order:

Modem
Router
Hubs or switches
Wired Sonos components
Wireless Sonos components
Computers, printers
Phones, tablets, all other wireless devices

Note you can prevent duplicate IP addresses by reserving a permanent IP for each Sonos unit in your router setup. See your router manual for details.

Mr. T

You can’t roll back to a previous software version.

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jgatieAnswer

It’s not the update, otherwise you’d see thousands of posts. We get about a half dozen of these after every update because the rebooting that occurs uncovers network problems. Specifically duplicate IP addresses. These will cause sporadic connections, disappearing components, etc. To solve, reboot/power cycle each of these in order:

Modem
Router
Hubs or switches
Wired Sonos components
Wireless Sonos components
Computers, printers
Phones, tablets, all other wireless devices

Note you can prevent duplicate IP addresses by reserving a permanent IP for each Sonos unit in your router setup. See your router manual for details.

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R

RenevkAuthor

Contributor I

Are you sure ? Did you find it strange that sonos is rolling out version 14.20.1 already within 2 weeks releasing version 14.20?
Maybe you guys have no problem with fixed ip numbers but i don’t use that with devices like sonos .

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jgatie

Are you sure ? Did you find it strange that sonos is rolling out version 14.20.1 already within 2 weeks releasing version 14.20?
Maybe you guys have no problem with fixed ip numbers but i don’t use that with devices like sonos .

I'm 1000% sure. The threads for actual update problems hit hundreds of pages. It's been a week and you are the only one complaining. Plus, I've been at this over a decade and I can count on one hand the number times the above procedure failed to fix a supposed "update problem". It ain't the update, aside from the fact the update uncovers an underlying network problem.

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R

RenevkAuthor

Contributor I

Are you sure ? Did you find it strange that sonos is rolling out version 14.20.1 already within 2 weeks releasing version 14.20?
Maybe you guys have no problem with fixed ip numbers but i don’t use that with devices like sonos .

I'm 1000% sure. The threads for actual update problems hit hundreds of pages. It's been a week and you are the only one complaining. Plus, I've been at this over a decade and I can count on one hand the number times the above procedure failed to fix a supposed "update problem". It ain't the update, aside from the fact the update uncovers an underlying network problem.

You were right ;-) i had an issue with a network switch. After replacing the switch everything work well again

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