Skip to main content
Trending Lyricist I
Mar 18, 2014 7:08 PM UTC

How to leave Private Beta

Hi,trying to leave Private Beta to try Public beta of the new controller, but no way to do so? Help Cheers Daivd
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    151 replies

    Lyricist I
    Mar 21, 2014 6:13 PM UTC
    Please can you remove me from private beta 3500106 thanks
    Translate
    Lyricist I
    Mar 21, 2014 6:41 PM UTC
    Me too -> 3502753
    Translate
    Lyricist I
    Mar 22, 2014 2:49 AM UTC
    Anyone else who is having the same issue of not being able to leave the Private Beta, please submit a diagnostics report so I can find the account your Sonos system is registered to and get this corrected.  Make sure to reply to this thread with the confirmation number you recieve from the diagnostics.  

    You can find instructions on submitting diagnostics on the following link:

    https://sonos.custhelp.com/app/answers/detail/a_id/142

    Thanks!

    3503966
    Translate
    Lyricist I
    Mar 22, 2014 2:51 AM UTC
    3503966 is my confirmation number. Same problem.
    Translate
    Sonos Employee
    Mar 22, 2014 2:52 AM UTC
    Anyone else who is having the same issue of not being able to leave the Private Beta, please submit a diagnostics report so I can find the account your Sonos system is registered to and get this corrected.  Make sure to reply to this thread with the confirmation number you recieve from the diagnostics.  

    You can find instructions on submitting diagnostics on the following link:

    https://sonos.custhelp.com/app/answers/detail/a_id/142

    Thanks!

    Good to go Joel.
    Translate
    Sonos Employee
    Mar 22, 2014 2:53 AM UTC
    Please can you remove me from private beta 3500106 thanks
    You're good to go Martyn.
    Translate
    Sonos Employee
    Mar 22, 2014 2:53 AM UTC
    Me too -> 3502753
    All set.
    Translate
    Lyricist I
    Mar 22, 2014 9:45 AM UTC
    And likewise - confirmation number is 3504852

    Thanks
    Translate
    Lyricist I
    Mar 22, 2014 12:31 PM UTC
    3505411 Same here.
    Translate
    Lyricist I
    Mar 22, 2014 2:58 PM UTC
    Hi,

    I too would like to come out of Private Beta

    My diagnostic number is 3505837.

    Thanks
    Translate