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Rydens
Trending Lyricist I
March 18, 2014

How to leave Private Beta

  • March 18, 2014
  • 151 replies
  • 3099 views
Hi,trying to leave Private Beta to try Public beta of the new controller, but no way to do so? Help Cheers Daivd
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    151 replies

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    Roberto_6
    Lyricist I
    June 29, 2014
    Please help me, I'd also like to leave the private beta - My diagnostic number is 3848278.
    Azur D
    Sonos Employee
    June 30, 2014
    Please help me, I'd also like to leave the private beta - My diagnostic number is 3848278.


    Hi Roberto,

    Please email beta@sonos.com for any questions related to any Sonos beta program.  The private beta this thread was created for is now closed.
    Hsiguy
    Lyricist I
    August 5, 2016
    Hi can you take me out of beta 6421365
    Jeff S
    Jeff S
    Retired Sonos Staff
    August 5, 2016
    Hi can you take me out of beta 6421365

    Hi Hsiguy,

    You can remove yourself from the beta by following the steps in this guide.
    Help others find useful content by clicking the like button and selecting the best answer to your question.
    Hsiguy
    Lyricist I
    August 7, 2016
    Hi can you take me out of beta 6421365

    Hi Hsiguy,

    You can remove yourself from the beta by following the steps in this guide.

    thanks for the link however we cannot find the email account that has been used
    Doddsy
    Lyricist I
    August 16, 2016
    Hi I'm having the same issue and want full functionality back on my iOS devise but can't find a way to leave beta
    ratty
    ratty
    August 16, 2016
    Hi I'm having the same issue and want full functionality back on my iOS devise but can't find a way to leave beta
    https://sonos.custhelp.com/app/answers/detail/a_id/1707
    Doddsy
    Lyricist I
    August 16, 2016
    Hi I'm having the same issue and want full functionality back on my iOS devise but can't find a way to leave beta
    https://sonos.custhelp.com/app/answers/detail/a_id/1707

    I have followed this link and logged into beta and it says I'm not registered
    ratty
    ratty
    August 16, 2016
    I have followed this link and logged into beta and it says I'm not registered
    Could you have multiple Sonos accounts? Go to the profile page of that account and compare the Sonos ID with the one you see in Settings/About My Sonos System in any Sonos controller app (Help/About for the Desktop Controller).
    Jeff S
    Jeff S
    Retired Sonos Staff
    August 16, 2016
    Hi I'm having the same issue and want full functionality back on my iOS devise but can't find a way to leave beta
    https://sonos.custhelp.com/app/answers/detail/a_id/1707

    I have followed this link and logged into beta and it says I'm not registered

    Hi Doddsy,

    Ratty is probably right in that your system may be registered to a different email than that which you are using to log in. Please send in a diagnostic report, reply with the confirmation number, and I'll check your registration information.
    Help others find useful content by clicking the like button and selecting the best answer to your question.
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