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Rydens
Trending Lyricist I
Mar 18, 2014 7:08 PM UTC

How to leave Private Beta

Hi,trying to leave Private Beta to try Public beta of the new controller, but no way to do so? Help Cheers Daivd
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    Roberto_6
    Lyricist I
    Jun 29, 2014 4:39 PM UTC
    Please help me, I'd also like to leave the private beta - My diagnostic number is 3848278.
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    Azur D
    Sonos Employee
    Jun 30, 2014 2:31 PM UTC
    Please help me, I'd also like to leave the private beta - My diagnostic number is 3848278.


    Hi Roberto,

    Please email beta@sonos.com for any questions related to any Sonos beta program.  The private beta this thread was created for is now closed.
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    Hsiguy
    Lyricist I
    Aug 5, 2016 9:02 PM UTC
    Hi can you take me out of beta 6421365
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    Jeff S
    Jeff S
    Retired Sonos Staff
    Aug 5, 2016 9:12 PM UTC
    Hi can you take me out of beta 6421365

    Hi Hsiguy,

    You can remove yourself from the beta by following the steps in this guide.
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    Hsiguy
    Lyricist I
    Aug 7, 2016 4:05 PM UTC
    Hi can you take me out of beta 6421365

    Hi Hsiguy,

    You can remove yourself from the beta by following the steps in this guide.

    thanks for the link however we cannot find the email account that has been used
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    Doddsy
    Lyricist I
    Aug 16, 2016 11:14 AM UTC
    Hi I'm having the same issue and want full functionality back on my iOS devise but can't find a way to leave beta
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    ratty
    ratty
    Aug 16, 2016 11:16 AM UTC
    Hi I'm having the same issue and want full functionality back on my iOS devise but can't find a way to leave beta
    https://sonos.custhelp.com/app/answers/detail/a_id/1707
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    Doddsy
    Lyricist I
    Aug 16, 2016 11:29 AM UTC
    Hi I'm having the same issue and want full functionality back on my iOS devise but can't find a way to leave beta
    https://sonos.custhelp.com/app/answers/detail/a_id/1707

    I have followed this link and logged into beta and it says I'm not registered
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    ratty
    ratty
    Aug 16, 2016 11:46 AM UTC
    I have followed this link and logged into beta and it says I'm not registered
    Could you have multiple Sonos accounts? Go to the profile page of that account and compare the Sonos ID with the one you see in Settings/About My Sonos System in any Sonos controller app (Help/About for the Desktop Controller).
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    Jeff S
    Jeff S
    Retired Sonos Staff
    Aug 16, 2016 3:14 PM UTC
    Hi I'm having the same issue and want full functionality back on my iOS devise but can't find a way to leave beta
    https://sonos.custhelp.com/app/answers/detail/a_id/1707

    I have followed this link and logged into beta and it says I'm not registered

    Hi Doddsy,

    Ratty is probably right in that your system may be registered to a different email than that which you are using to log in. Please send in a diagnostic report, reply with the confirmation number, and I'll check your registration information.
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