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Rydens
Trending Lyricist I
Mar 18, 2014 7:08 PM UTC

How to leave Private Beta

Hi,trying to leave Private Beta to try Public beta of the new controller, but no way to do so? Help Cheers Daivd
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    151 replies

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    grapesdds
    Lyricist I
    Apr 25, 2014 6:24 PM UTC
    Having same issue here. Diagnostic number 3649885 Thank you.
    Thank you.
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    imdano
    Lyricist I
    May 3, 2014 4:31 AM UTC
    Same issue here. Diagnostic number is 3690172.
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    Azur D
    Sonos Employee
    May 5, 2014 2:22 PM UTC
    Same issue here. Diagnostic number is 3690172.
    All set.
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    lvanderree
    Lyricist II
    May 5, 2014 8:24 PM UTC
    Hi, I like to join the public beta, and so want leave the private as well. My diagnostic nr is 3703684 Thanks
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    Azur D
    Sonos Employee
    May 5, 2014 8:27 PM UTC
    Good to go Leon!
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    lvanderree
    Lyricist II
    May 5, 2014 9:14 PM UTC
    Thanks, that was fast. Enjoying a new beta!
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    Simen
    Lyricist III
    May 6, 2014 5:43 PM UTC
    3708336
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    Azur D
    Sonos Employee
    May 6, 2014 6:02 PM UTC
    All set Simen.
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    Simen
    Lyricist III
    May 6, 2014 6:04 PM UTC
    Anyone else who is having the same issue of not being able to leave the Private Beta, please submit a diagnostics report so I can find the account your Sonos system is registered to and get this corrected.  Make sure to reply to this thread with the confirmation number you recieve from the diagnostics.  

    You can find instructions on submitting diagnostics on the following link:

    https://sonos.custhelp.com/app/answers/detail/a_id/142

    Thanks!
    Thanks. That was really really fast. Do you ever sleep 😉
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    Simen
    Lyricist III
    May 6, 2014 6:36 PM UTC
    It still says im in private beta. No change when i tried to sign out and sign in again.
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