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Trending Lyricist I
March 18, 2014

How to leave Private Beta

  • March 18, 2014
  • 151 replies
  • 3099 views
Hi,trying to leave Private Beta to try Public beta of the new controller, but no way to do so? Help Cheers Daivd
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    151 replies

    Lyricist I
    April 25, 2014
    Having same issue here. Diagnostic number 3649885 Thank you.
    Thank you.
    Lyricist I
    May 3, 2014
    Same issue here. Diagnostic number is 3690172.
    Sonos Employee
    May 5, 2014
    Same issue here. Diagnostic number is 3690172.
    All set.
    Lyricist II
    May 5, 2014
    Hi, I like to join the public beta, and so want leave the private as well. My diagnostic nr is 3703684 Thanks
    Sonos Employee
    May 5, 2014
    Good to go Leon!
    Lyricist II
    May 5, 2014
    Thanks, that was fast. Enjoying a new beta!
    Lyricist III
    May 6, 2014
    3708336
    Sonos Employee
    May 6, 2014
    All set Simen.
    Lyricist III
    May 6, 2014
    Anyone else who is having the same issue of not being able to leave the Private Beta, please submit a diagnostics report so I can find the account your Sonos system is registered to and get this corrected.  Make sure to reply to this thread with the confirmation number you recieve from the diagnostics.  

    You can find instructions on submitting diagnostics on the following link:

    https://sonos.custhelp.com/app/answers/detail/a_id/142

    Thanks!

    Thanks. That was really really fast. Do you ever sleep 😉
    Lyricist III
    May 6, 2014
    It still says im in private beta. No change when i tried to sign out and sign in again.