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Avid Contributor I
May 2, 2019

How much longer until the UI on the desktop is fixed?

  • May 2, 2019
  • 21 replies
  • 628 views
I haven't been using the OS X desktop for a while because you all crippled it and made the UI impossible to read. I understand that the 20 year-olds love their 'night mode', but a lot of the rest of us can NOT read the text when it's white on black/dark background. Everything is double-vision when it's like that. It's not usable. I work on my mac. I shouldn't have to use the tiny phone interface for sonos, when I'm sitting working on my mac. It needs to have full functionality and a usable UI.

When will this be fixed?
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    21 replies

    Enthusiast II
    May 2, 2019
    I'd suggest you read this post.
    ....from 7 months ago.

    Updates to the Desktop Controller Coming Soon

    Many posts have been made regarding this topic.
    Avid Contributor I
    May 2, 2019
    I'm fully aware of the thread. There are 3 other threads from 6 months ago in which I participated. Do you have a point? I'm trying to get a current answer as to when they're going to fix it.
    Enthusiast II
    May 2, 2019
    I'm trying to get a current answer as to when they're going to fix it.

    Seems that you're missing the point. There is nothing to be "fixed"
    Avid Contributor I
    May 2, 2019
    Got it. You have nothing to add. Your view is subjective. Have you read that post? Have you read the thousands of valid complaints about broken functionality and poor usability, and the complete lack of any valid response? Apparently not.
    Enthusiast II
    May 2, 2019
    Do you have anything to add? or are you here to just stammer your feet and complain.

    I'm not a fan either, but still. Can't really ask someone to "fix" something they feel isn't broken.
    Avid Contributor I
    May 2, 2019
    I asked a question. Your trying to invalidate the question, doesn't change the fact that I asked a question. I'm done with you. If you want to continue to be a mindless sycophant, that's fine for you. I choose to speak up.
    Smilja
    May 2, 2019
    In the past there were a few people urging for the desktop controller to level up to the look and feel of the mobile controller. And the moral of this story with a non-happy ending is: Be careful what you wish for, you just might get it.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    Avid Contributor I
    May 2, 2019
    In the past there were a few people urging for the desktop controller to level up to the look and feel of the mobile controller. And the moral of this story with a non-happy ending is: Be careful what you wish for, you just might get it.

    Ya, I've heard that, but they didn't actually do that. They crippled the functionality and they forced a really bad, and different, UI onto the desktop. I'm just asking for replaced functionality and options on the UI. Options used to be a standard in development. There were a ton of changes they could have made to improve the desktop, but they chose to go the other way. I'm hoping they're fixing the issues they've caused and am trying to find out when those fixes will be coming.
    Enthusiast II
    May 2, 2019
    I'm hoping they're fixing the issues they've caused and am trying to find out when those fixes will be coming.

    ....You really don't get this.

    Nothing is broken in the eyes of Sonos. There will not be a fix issued, because there is nothing to fix.

    Call me a "mindless sycophant" all you want, that doesn't change the fact that this is the new UI.
    melvimbe
    May 2, 2019
    You came out with the premise that the UI is broken, as if Sonos had agreed that it was something that needed to be fixed, and that it's reasonable to assume they give you a timeline. While it's true that you and many others don't like the UI, Sonos has never said they were going to make any specific changes to the desktop UI, cosmetic other wise. Even if they had, Sonos doesn't normally give out release dates for changes like this. When they do, you'll see it in the announcement section.

    Nothing wrong with being frustrated and wanting UI changes...constructive criticism and all that. Sonos will take note, but not promise any changes. You've basically got your answer now. If you need to hear that specifically from a Sonos employee, they'll come around and say basically the same thing...with more official sounding words.
    Danny