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Contributor III
August 23, 2014

How do I download new Android Beta? (No e-mail received)

  • August 23, 2014
  • 14 replies
  • 983 views
My Android controller informs me that there's a beta update available, but when I try to install it I get a message saying I should follow the instructions in an e-mail. I have received no e-mail, so cannot proceed. And before you ask, yes, I've checked my spam folder! There's a similar thread here, but the links given are for a previous version.
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    14 replies

    jgatie
    November 26, 2016
    You have to update your firmware as well as the app. Also, complaining that a Beta program has a few kinks to be ironed out is quite ironic, considering ironing out kinks is the very purpose of a Beta program. Especially this one, which includes steps never taken before, such as reassigning account information and coordinating with 3rd party apps.
    Lyricist II
    November 26, 2016
    You have to update your firmware as well as the app. Also, complaining that a Beta program has a few kinks to be ironed out is quite ironic, considering ironing out kinks is the very purpose of a Beta program. Especially this one, which includes steps never taken before, such as reassigning account information and coordinating with 3rd party apps.
    While I understand that this is a beta program, I was referring to the process of getting the beta application on my device, which typically isn't something that needs to be "ironed out" (at least in the many beta programs I've managed).

    If anyone knows how to get the firmware upgrade, that would be very helpful considering it's not real apparent.
    jgatie
    November 26, 2016
    This particular beta was far more complicated in the install process due to the account modification and coordination with Spotify. It's usually smoother, but not without hiccups.
    Lyricist II
    November 26, 2016
    That's the strange part... I've had the Spotify sync feature for quite some time. It continues to say I have an update. Not too worried, just frustrating.