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racarter
Contributor III
August 23, 2014

How do I download new Android Beta? (No e-mail received)

  • August 23, 2014
  • 14 replies
  • 983 views
My Android controller informs me that there's a beta update available, but when I try to install it I get a message saying I should follow the instructions in an e-mail. I have received no e-mail, so cannot proceed. And before you ask, yes, I've checked my spam folder! There's a similar thread here, but the links given are for a previous version.
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    14 replies

    User987904
    Avid Contributor I
    August 23, 2014
    Some beta will be private and some will be public. Maybe depends on what your testing. Try and update from device, If you haven't received the email then I would presume that the version to be tested is not for you.
    racarterAuthor
    Contributor III
    August 23, 2014
    I'm aware of the public/private beta programmes. Coincidentally or not, I got an e-mail an hour or so after posting this, and I've now been able to update.
    User987904
    Avid Contributor I
    August 23, 2014
    Great news. What beta version?
    racarterAuthor
    Contributor III
    August 23, 2014
    5.1 build 27279020. Not sure when this was released - I rarely use my Android phone and only checked today.
    User987904
    Avid Contributor I
    August 23, 2014
    I would say you get the upgrade to the correct version dependant on what info required testing. The build numbers differ.... Have fun and keep submitting any bugs, you are helping other users by testing this out.
    Timmi1974
    Lyricist I
    November 5, 2016
    I also have no email received...how can i download the beta????? Help we can not play music
    jgatie
    jgatie
    November 5, 2016
    You have to join the Beta and after that the app will be available via an update. If you don't see an update button on the sources screen, you may have update alerts turned off. in that case, you must check for updates on the Settings menu. Instructions on how to join the Beta are linked in the Beta announcement on the Announcements page at the top of the forum.
    Dave ZeeGerman
    Lyricist II
    November 13, 2016
    Hi there - I have the same issue as the original post: signed up for beta (via app), but received no email. Now the controller keeps reminding me that there's an update, but only refers me to an email, which I never received.
    jgatie
    jgatie
    November 13, 2016
    Sign in here:

    https://www.sonos.com/login/?ReturnUrl=%2fmyaccount%2fbeta%3f_ga%3d1.83247568.774090800.1454958331&_ga=1.83247568.774090800.1454958331

    You can access beta software from the Downloads area.
    Myke
    Lyricist II
    November 26, 2016
    This is an endless frustrating loop. I download the beta from the link listed above, uninstall current version, reinstall new downloaded version, 'update now' persists on the menu, which tells me to install from an email. Beta program isn't well managed it seems.
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