Skip to main content
racarter
Contributor III
Aug 23, 2014 5:07 PM UTC

How do I download new Android Beta? (No e-mail received)

My Android controller informs me that there's a beta update available, but when I try to install it I get a message saying I should follow the instructions in an e-mail. I have received no e-mail, so cannot proceed. And before you ask, yes, I've checked my spam folder! There's a similar thread here, but the links given are for a previous version.
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    14 replies

    Show previous replies
    jgatie
    jgatie
    Nov 26, 2016 6:07 PM UTC
    You have to update your firmware as well as the app. Also, complaining that a Beta program has a few kinks to be ironed out is quite ironic, considering ironing out kinks is the very purpose of a Beta program. Especially this one, which includes steps never taken before, such as reassigning account information and coordinating with 3rd party apps.
    Translate
    Myke
    Lyricist II
    Nov 26, 2016 6:38 PM UTC
    You have to update your firmware as well as the app. Also, complaining that a Beta program has a few kinks to be ironed out is quite ironic, considering ironing out kinks is the very purpose of a Beta program. Especially this one, which includes steps never taken before, such as reassigning account information and coordinating with 3rd party apps.
    While I understand that this is a beta program, I was referring to the process of getting the beta application on my device, which typically isn't something that needs to be "ironed out" (at least in the many beta programs I've managed).

    If anyone knows how to get the firmware upgrade, that would be very helpful considering it's not real apparent.
    Translate
    jgatie
    jgatie
    Nov 26, 2016 8:34 PM UTC
    This particular beta was far more complicated in the install process due to the account modification and coordination with Spotify. It's usually smoother, but not without hiccups.
    Translate
    Myke
    Lyricist II
    Nov 26, 2016 8:37 PM UTC
    That's the strange part... I've had the Spotify sync feature for quite some time. It continues to say I have an update. Not too worried, just frustrating.
    Translate
    Terms & ConditionsAccessibility statement