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Cheezy2
Cheezy2
Avid Contributor III
Oct 6, 2017 6:31 AM UTC

Hate this new app 8.0

Just trying this new app on both android tablet and iPad. Still boring but now more difficult to use. Not intuitive or user friendly.
I didn't like the app before now I hate it more. SONOS you need to get better app designers. This app is the only thing that would put me off recommending sonos to all friends and family. HORRIBLE,HORRIBLE HORRIBLE. BORING colours, BORING design, BORING LAYOUT.
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    90 replies

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    kc03ti
    Contributor I
    Nov 16, 2017 5:54 PM UTC
    Nope... It's been a month and it still drives me bonkers everyday. Have had sonos for 7 years and this experience is driving me nuts... always been it's biggest fan...

    The usual complaints when a new version is rolled out. It is different ergo it is hideous and wrong. I do so wonder how some people ever cope with the new BT tv remotes.
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      beauelliott
      Lyricist III
      Nov 18, 2017 3:43 PM UTC
      I can fumble around the interface and get where I need to get. My biggest frustration is the TV. I will switch my sonos surround sound system from TV audio to pandora o something else. There is no clean way that I can find to switch back to TV. The old UI had a TV button that allowed me to switch back easily. Am I missing something?
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        axelvds
        Lyricist II
        Dec 2, 2017 4:44 AM UTC
        I’m with you, had Sonos for many years but this is definitely the worst design of the app. Not intuitive at all and every step takes much longer compared to what it was before. Bring back the previous version and improve from there....

        “Nope... It's been a month and it still drives me bonkers everyday. Have had sonos for 7 years and this experience is driving me nuts... always been it's biggest fan...”
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          beauelliott
          Lyricist III
          Dec 15, 2017 10:09 PM UTC
          Seriously what is going on with this new way of switching zones. I have 6 zones. For me to switch to a different zone, I have to tell the app to combine the current zone with the zone I want, then go back in and uncheck the old zone. If I don’t do that, it just always reverts back to the old zone. Is anyone else having this Issue?
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          jgatie
          jgatie
          Dec 15, 2017 11:07 PM UTC
          Seriously what is going on with this new way of switching zones. I have 6 zones. For me to switch to a different zone, I have to tell the app to combine the current zone with the zone I want, then go back in and uncheck the old zone. If I don’t do that, it just always reverts back to the old zone. Is anyone else having this Issue?

          That is not how you switch rooms, that is the quick grouping. To switch rooms, tap the Rooms tab. That will bring up a Rooms screen just like the last one.
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          tytytytytytytyty
          Lyricist II
          Dec 15, 2017 11:21 PM UTC
          My Sonos stops playing after about 30 min. I am very up set with SONOS. I will not buy the 5 speakers I was planning on buying for Christmas because SONOS can't get their act together and fix the problem. I have called numerous and absolutely no support. SONOS is a fraud!!!!
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          beauelliott
          Lyricist III
          Dec 16, 2017 12:08 AM UTC
          Seriously what is going on with this new way of switching zones. I have 6 zones. For me to switch to a different zone, I have to tell the app to combine the current zone with the zone I want, then go back in and uncheck the old zone. If I don’t do that, it just always reverts back to the old zone. Is anyone else having this Issue?

          That is not how you switch rooms, that is the quick grouping. To switch rooms, tap the Rooms tab. That will bring up a Rooms screen just like the last one.

          Ok. Got it. That makes sense. It would be nice if there was a label or something that said "grouping" or something. That's been killing me.
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          beauelliott
          Lyricist III
          Dec 16, 2017 12:10 AM UTC
          Now if someone can tell me how to switch from music (i.e. pandora) back to TV on my playbar...I'd be sitting pretty. Currently the only way to go back to my TV sound is to either turn the TV back on and off or change inputs....that is really frustrating as well...
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          jgatie
          jgatie
          Dec 16, 2017 12:50 AM UTC
          Now if someone can tell me how to switch from music (i.e. pandora) back to TV on my playbar...I'd be sitting pretty. Currently the only way to go back to my TV sound is to either turn the TV back on and off or change inputs....that is really frustrating as well...

          Browse tab, then TV.
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          beauelliott
          Lyricist III
          Dec 16, 2017 1:26 AM UTC
          Now if someone can tell me how to switch from music (i.e. pandora) back to TV on my playbar...I'd be sitting pretty. Currently the only way to go back to my TV sound is to either turn the TV back on and off or change inputs....that is really frustrating as well...

          Browse tab, then TV.

          And all is safe for democracy. Bless you my friend.
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