Avid Contributor III

Hate this new app 8.0

Forum|Forum|9 years ago
October 6, 2017
90 replies
4970 views

Just trying this new app on both android tablet and iPad. Still boring but now more difficult to use. Not intuitive or user friendly.
I didn't like the app before now I hate it more. SONOS you need to get better app designers. This app is the only thing that would put me off recommending sonos to all friends and family. HORRIBLE,HORRIBLE HORRIBLE. BORING colours, BORING design, BORING LAYOUT.

UI

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A

aleks

Trending Lyricist I

I absolutely cannot stand the new app. It's so awful and unintuitive. Bring back the old interface!

Did anyone actually user test it?? It really doesn't feel like it was tested by actual users with decent sized systems.

M

Marc A

Lyricist II

I've given this new app a real chance, and still find it unintuitive and cumbersome to use. It was far, far better before. Please revert.

J

John B

I've given this new app a real chance, and still find it unintuitive and cumbersome to use. It was far, far better before. Please revert.If you will excuse my asking, is your principal (or only) controller device a tablet or a phone?

chicks

I think the new UI is an improvement. I like the buttons always available at the bottom, very much like the new dock configuration on iOS 11. Simple, intuitive, fast navigation. One thing I’d suggest is to allow personalization of the background with a photo. I use a picture I took of several hundred Sandhill Cranes gathering at dusk for my iPad’s background. Very soothing.I will agree with you totally when the Sonos bar really is always visible, including on the Now Playing screen.

Just swipe up. Simple.

J

John B

That is what I do. Simple but should be unnecessary.

U

User103951

Renowned Enthusiast I

Are you guys using IOS, cause I just tried this swiping up and it doesn't work? On my android, I can only swipe down the now playing, there's no swipe up behavior.

J

John B

No I do in fact swipe down on my Android, I just didn't think it worth picking up on that. For me the point was that I find it irritating to have to swipe at all. You can alternatively touch the down arrow top left

M

michajj1

Lyricist I

I have been using Sonos for over 10 years and have appreciated the upgrades. I also understand the need to innovate and change, but this is NOT a user friendly. Not sure what drove this change but Sales and Marketing totally missed it on this one. Please roll these changes back and give us a screen we can use!!! :@:@:@

Michajj1,
6 Sonos units in the house and not happy....

M

michajj1

Lyricist I

The new design does not work for me.... I really hate it. I've got 9 zones and been loyal since 2004. This app is so horrible I feel betrayed.

Fix this and play around on the Windows interface, that UI sucks anyway.

Bill_67 - Well said. To the User Community, stop the in-fighting, the egos and speculative answers about what the rationale was for the change. Let's focus on feedback to Sonos and getting a better user interface.

M

Marc A

Lyricist II

I've given this new app a real chance, and still find it unintuitive and cumbersome to use. It was far, far better before. Please revert.If you will excuse my asking, is your principal (or only) controller device a tablet or a phone?

I use multiple controllers. The terrible UI to which I refer is the Android phone + tablet and iOS tablet interfaces. The OS X app has not changed, and remains intuitive and good.

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