Has any posting here EVER produced anything ?

While I do understand your points. I don't particularly agree since things are constantly evolving. The world changes as our customs.

What was true 10y ago might not be true today. Consumer expectations are evolving as companies set new standards when delivering new products. Nowadays, lots of things are getting "softwarized" and most companies ship regularly new software free/paid updates.

While Sonos ships free updates. It just feels like, for some, while it is highly requested, it takes ages for them to take something under consideration and Sonos rep do not communicate much on some user requests whatever they are.

Lately, they've made a move on the ask.sonos.com and I appreciated this because it feels like they are trying to organize people requests in a more effective way to focus their development efforts in a quick-win manner. After all, their business is about keeping customer's satisfaction high while staying true to their core ideas of their line of products.

And moreover, they start to communicate towards the user with post getting status such as "Under consideration"
This is a real improvement and if they do take advantage of this new approach, maybe we won't see anyone posting on this thread again.

If we use Apple as a very profitable example company, they are evolving their products at a rapid pace. Legacy products are supported for a relatively short period. I have an iTouch that I think is about three years old that I cannot update to the latest software. I bought the iTouch as a control device, not a music player. It is becoming difficult to use the iTouch in this context because the control apps are assuming that I have the latest iOS.

We don't yet know what the ultimate SONOS legacy support time frame will be, but it is already longer than Apple. I reluctantly bought that iTouch.

Last year SONOS invested considerable energy updating the internals of all of the controllers to reflect current practice, operating systems, and user interface expectations. This did not result in a long list of new features, but it built the platform for future feature additions at a more rapid pace. This was a lot of very expensive work.

If you observe the past rhythm of SONOS developments, a cycle of feature updates usually follows a major hardware release. In the coming months I think that we'll see some new features.

i am having same problem. can not post new thread.

The major issue on this forum (as on many other support forums out there) is that it is mostly one-way, community talk. Very rarely someone from the company addresses concerns and issues. It looks like a black box, that has little to none dialog with its community.

sebekz,

Here it is users helping users and minimal interaction with SONOS staff. Go to ask.sonos if you want interaction.

The major issue on this forum (as on many other support forums out there) is that it is mostly one-way, community talk. Very rarely someone from the company addresses concerns and issues. It looks like a black box, that has little to none dialog with its community.

That's because this isn't the official Sonos forum, if you want to talk to Sonos try ask.sonos.com.

I won't be placing them on the master list until they are released, but the following have been recently marked as "Planned" at ask.sonos:

Add SoundCloud Support to Sonos

Add the Amazon Cloud music service for EU users please.

Play Full Stereo Through PLAY:3 Satellites Bonded with PLAYBAR

Pause/stop streaming when a zone or group is muted

Allow controllers to pair with multiple home systems

Ability to star songs in Sonos

CONNECT:AMP for surround channels from the PLAYBAR.

I won't be placing them on the master list.... [snip]
ROTFL. You can put your feet up, as this is automated by Sonos now.
https://ask.sonos.com/sonos/ideas/completed

I wonder how they are going to persist the star/unstar ratings? I suppose that it is just a "special" Sonos playlist.

ROTFL. You can put your feet up, as this is automated by Sonos now.
https://ask.sonos.com/sonos/ideas/completed

I wonder how they are going to persist the star/unstar ratings? I suppose that it is just a "special" Sonos playlist.

The "star/unstar" request is specific to Spotify.

The "star/unstar" request is specific to Spotify.
You sure?
There's nothing in John's post mentioning Spotify.
It could have general applicability, ie. being able to mark a currently playing track for some action.