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Trending Lyricist II
Jan 12, 2018 1:36 PM UTC
Answered

Google Play "Your Podcasts" empty in Sonos Controller

I used to be able to access my subscribed podcasts on Google Play through the Sonos Controller. After recent updates, when I go to Google Play -> Podcasts -> Your Podcasts, it shows "No selections are available." However I double checked and if I go to Google Play -> Podcasts -> Your Podcasts, it shows all of them.

Is there a bug in the new release? Anyone know how to get them back?
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DJ SpEAnswer
Trending Lyricist II
Feb 8, 2019 3:51 PM UTC
Resetting all controllers seemed to do the trick! Thanks everyone!🆒

5 replies

Airgetlam
Jan 12, 2018 6:28 PM UTC
Might be worth it if you were to submit a system diagnostic , and call in to Sonos to discuss.
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Bruce
DJ SpEAuthor
Trending Lyricist II
Feb 7, 2019 6:27 PM UTC
The problem resolved itself with subsequent versions, but it's back now in version 10.
I get "Internal Error" when I browser Google Music -> Podcasts
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Jeff S
Retired Sonos Staff
Feb 7, 2019 7:35 PM UTC
The problem resolved itself with subsequent versions, but it's back now in version 10.
I get "Internal Error" when I browser Google Music -> Podcasts


Hi there,

Airgetlam's advice is good. Please submit a diagnostic report after reproducing the issue. Reply here with the confirmation number, or give us a call.
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DJ SpEAuthorAnswer
Trending Lyricist II
Feb 8, 2019 3:51 PM UTC
Resetting all controllers seemed to do the trick! Thanks everyone!🆒
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Jeff S
Retired Sonos Staff
Feb 8, 2019 4:19 PM UTC
Resetting all controllers seemed to do the trick! Thanks everyone!🆒

That's great to hear. Thanks for letting us know how it went.
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