Avid Contributor I

Feature request: Sonos iPhone app and Apple Music plugin - no organization

Forum|Forum|5 years ago
October 3, 2021
30 replies
330 views

It would be very nice if the Apple Music plugin for the Sonos app in iPhoneOS allowed better control - for example, if you’re browsing albums by an artist, there is no way to sort alphabetically, date released, etc. Also, when an artist has a ton of releases (usually a lot of singles), the process is a big mess - it would be very helpful to allow sorting by album/single/live release, etc. There should also be a shuffle feature to play all the music by an artist randomly.

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N

neuropathyAuthor

Avid Contributor I

Well, Apple was being thrown under the bus 100% already. Spotify is an evil company. Apple isn’t so bad. I found an issue in a system when connected to network drives - I contacted Apple and I was surprised how quickly they resolved it.

N

neuropathyAuthor

Avid Contributor I

Just quit Apple Music and subscribe to a different service.

For example Deezer helpfully delivers artist discography in reverse chronological order. It also has better search than many services: secondary terms (e.g. song plus artist), incomplete words, misspellings, etc.

To re-iterate earlier points: Deezer’s artist discography and search is external to the Sonos system, with results delivered via the Sonos-service API.

I quit Spotify to try Apple Music and I’m very happy with it other than this issue in the Sonos system. I’d like to see a Sonos demonstration of Deezer. Apple Music isn’t worth quitting. It’s included with a lot of other Apple services that family members are using and it’s been excellent. Plenty of lossless music, typically excellent integrations, compatibility with family members’ Apple devices, of course, etc.

jgatie

Well, Apple was being thrown under the bus 100% already. Spotify is an evil company. Apple isn’t so bad. I found an issue in a system when connected to network drives - I contacted Apple and I was surprised how quickly they resolved it.

No, they aren’t. You have been told the fact that only Apple can change this. Nothing accusatory or demeaning towards Apple there. If Sonos said “We have repeatedly contacted Apple and they refuse to implement these changes”; that would be throwing them under the bus. Simply put, Sonos chooses to speak only for themselves, it is up to Apple to communicate their side of the story.

ratty

You pays your money and you takes your choice.

Deezer HiFi is lossless.

I tried Apple Music some time back and for reasons including the ones you identify didn’t care for it. Back then it didn’t offer lossless either.

N

neuropathyAuthor

Avid Contributor I

Things change over time. Spotify now has some features that I’d been asking about for years. Apple Music is fine - it doesn’t cost much for the family plan and I have plenty of family members making use of it, as well as the other services in the plan (iCloud, TV, app sharing, etc.)

Deezer hifi is a ripoff and there wouldn’t be a benefit using a Sonos speaker anyway.

ratty

You mentioned lossless in connection with Apple Music, hence my comment about Deezer HiFi. I don’t consider it a ripoff, at a small delta in cash terms over their 320/MP3 subscription. Tidal on the other hand is a different matter. ..

As for lossless having no benefit on a Sonos speaker that’s a different debate. With a well set up (Trueplay tuned) pair of Fives/Play:5s lossless is worthwhile, as with for example a Port driving headphones.

N

neuropathyAuthor

Avid Contributor I

Well, with Apple Music, the lossless media available is just another benefit to me, as I mentioned the service package is very cheap for the family plan (6 users).

I just have a few Play:1 units (non Airplay models unfortunately). They’re good for what they are, but I have a Klipsch stereo setup and some Beyerdynamic headphones for the rest. I wouldn’t invest in Sonos’ premium speakers, but the Connect or whatever it’s called now would be considered if it worked well with everything that’s typical (iPhones/Apple Music).

melvimbe

Oh here we go. Now it’s down to attacking Apple users… I have an iPhone and Apple Music (Spotify wasn’t working well and their policies are horrible for artists). Typical angry droid. You can see why Sonos is losing.

Sonos is losing? How did you come to that determination?

It’s really pathetic that Sonos simply can’t be bothered to improve its mediocre product even if it only means asking Apple to make a simple change. Disgraceful. Didn’t even try and you’re pushing it all on me like I’m the only one with this request. I’m not buying anything from Sonos again.

This is just silly. Clearly Sonos is consistently looking to improve their products with new features, even to products that are already sold and in people’s homes. The no way you could look at the history of Sonos and conclude they have no interest in improvement. In fact, much of the trouble Sonos gets into with customers is because of the very fact they are trying to improve their products, while some customers just want Sonos to stay the same.

And as pointed out already, it’s not good business for Sonos to tell their customers “we asked Apple to do this and they said no”. Apple may have their reasons why they can’t or won’t implement a feature and Apple should be the ones to talk to you about it, if they want to discuss it all. Even if Sonos does relay your request to Apple ( which I suspect they actually do), it would still be better for you talk directly with Apple as well to add more weight to your request.

Danny

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neuropathyAuthor

Avid Contributor I

I’ve already said I would contact Apple. I wasn't told that Sonos would contact Apple - I was brushed off rudely there and told to contact Apple myself. I was also condescended to when someone said “don’t you think Sonos has already contacted Apple?” I have no way of knowing and no one ever said Sonos had already done so.

jgatie

I’ve already said I would contact Apple. I wasn't told that Sonos would contact Apple - I was brushed off rudely there and told to contact Apple myself. I was also condescended to when someone said “don’t you think Sonos has already contacted Apple?” I have no way of knowing and no one ever said Sonos had already done so.

As I said, Sonos does not discuss their internal communications with music partners. They simply aren’t going to say anything about their contact with Apple (if indeed it has happened).

And you got the quote wrong:

How do you know Sonos hasn't done exactly that, and been rebuffed by Apple? Answer - You don't.

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