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Avid Contributor I
October 3, 2021

Feature request: Sonos iPhone app and Apple Music plugin - no organization

  • October 3, 2021
  • 30 replies
  • 330 views

It would be very nice if the Apple Music plugin for the Sonos app in iPhoneOS allowed better control - for example, if you’re browsing albums by an artist, there is no way to sort alphabetically, date released, etc. Also, when an artist has a ton of releases (usually a lot of singles), the process is a big mess - it would be very helpful to allow sorting by album/single/live release, etc. There should also be a shuffle feature to play all the music by an artist randomly.

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30 replies

jgatie
October 6, 2021

Are you absolutely sure about this being entirely on Apple? Somehow I remember the search results from Spotify having the same structureless format - no ability to sort by album/single/EP, etc. 

 

 

Absolutely, positively 100% sure:

https://developer.sonos.com/build/content-service-get-started/architecture/

 

Avid Contributor I
October 6, 2021

https://youtube.com/shorts/Ytb2NnHqvt4?feature=share

 

That document seems to discuss the services and I’m not sure the results from a search -although pulled from a service- are equally hopeless. Take a look at this. Are you saying that nothing can be done by Sonos developers directly about this? Wouldn’t it behoove Sonos to try to get Apple to do something at least? This is an issue. Why is it so much trouble to allow some organization? Date, alphabetical, release type…

James L.
Retired Community Staff
October 6, 2021

@neuropathy - yes, I know what you’re talking about, but now we have a visual example perhaps this will help things.

 

At 0:06, you made the transition from the universal search of the Sonos app - which is delivered by Sonos - to the Apple Music service container for Nikolai Rimsky-Korsakov’s albums - which is delivered by Apple.

Anything displayed there is delivered by Apple, and remains untouched, unsorted, and unaltered by Sonos. 

Therefore, any requests for how this container is displayed would need to be made to Apple, since Sonos doesn’t control there.

 

If it’s still not clear, I’m honestly not sure how else to convey the message that it’s not within Sonos’ control. The developer document that jgatie linked above gives you a deeper look at how music delivery works on Sonos should you want to delve into the technical details, but I have nothing else to say on this topic.

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Avid Contributor I
October 6, 2021

I don’t think Sonos should have so much trouble contacting Apple about this simple request. Please don’t condescend to tell me to try standing at their gates - Sonos needs to show that users are having issues with the Apple Music service that could be easily resolved.

jgatie
October 6, 2021

I don’t think Sonos should have so much trouble contacting Apple about this simple request. Please don’t condescend to tell me to try standing at their gates - Sonos needs to show that users are having issues with the Apple Music service that could be easily resolved.

 

Why is it always the case that Apple aficionados first refuse to believe it could ever be Apple’s responsibility, then when shown absolute proof, they change their tune to “Well Sonos should be able to get Apple to change!”, thus putting the impetus off Apple and on Sonos again?  Apple isn’t perfect, and it’s ok to admit that.  

Bottom line:  Apple is wholly responsible for their Apple Music implementation in the Sonos app, Sonos couldn’t change it if they wanted to.  Furthermore, Sonos doesn’t pay Apple anything for their implementation in the Sonos app, so they have no leverage to get them to change it. 

You on the other hand, pay Apple every month for your subscription.  So you are the one with the lever, feel free to use it. 

Avid Contributor I
October 6, 2021

Oh here we go. Now it’s down to attacking Apple users… I have an iPhone and Apple Music (Spotify wasn’t working well and their policies are horrible for artists). Typical angry droid. You can see why Sonos is losing. It’s really pathetic that Sonos simply can’t be bothered to improve its mediocre product even if it only means asking Apple to make a simple change. Disgraceful. Didn’t even try and you’re pushing it all on me like I’m the only one with this request. I’m not buying anything from Sonos again.

jgatie
October 6, 2021

Oh here we go. Now it’s down to attacking Apple users… I have an iPhone and Apple Music (Spotify wasn’t working well and their policies are horrible for artists). Typical angry droid. You can see why Sonos is losing. It’s really pathetic that Sonos simply can’t be bothered to improve its mediocre product even if it only means asking Apple to make a simple change. Disgraceful. Didn’t even try and you’re pushing it all on me like I’m the only one with this request. I’m not buying anything from Sonos again.

 

How do you know Sonos hasn't done exactly that, and been rebuffed by Apple?  Answer - You don't.  So why don't you get off your high horse and go ask Apple yourself?

Avid Contributor I
October 6, 2021

How do you know Sonos has? If Sonos has and you know -or someone else knows- that could have been mentioned explicitly. I will contact Apple. 

jgatie
October 6, 2021

How do you know Sonos has? If Sonos has and you know -or someone else knows- that could have been mentioned explicitly. I will contact Apple. 

 

Sonos never comments on their interactions with a Music Partner, especially when it amounts to throwing them under the bus.  But I do know Sonos has a line of communication with their Music Partners, and have been publicly rebuffed in the past, which Sonos had no comment on.  That partner was Spotify, but there is precedent for it happening.

ratty
October 6, 2021

Just quit Apple Music and subscribe to a different service.

For example Deezer helpfully delivers artist discography in reverse chronological order. It also has better search than many services: secondary terms (e.g. song plus artist), incomplete words, misspellings, etc.

To re-iterate earlier points: Deezer’s artist discography and search is external to the Sonos system, with results delivered via the Sonos-service API.