Error Code 913 attempting to add Windows Folder to Music Library

Hi All, I’m not sure how many are still experiencing issues even after the August 6th update to the Win 11 version of the software. Anyways, playing around today I had a result by doing the following:

1 Navigate to your music folder, drill down to one specific album folder containing a number of tracks

2 Copy that folder to the desktop

3 Go to that folder on the desktop and share it using the technique many have described previously, if you are stuck shout out and i’ll post steps for that

4 Open the Sonos software on PC and choose add music library, choose to add another folder or drive on my computer, browse to the desktop folder you created earlier

5 If all goes well you should see the album in Sonos music library

6 Now drill down to your music folder once again and copy ALL albums and paste into the desktop folder you created earlier

7 In Sonos choose update library, if you lucky all your music should now be available

Playlists are an issue, I’m using MusicBee and still struggling to grasp it’s magic.

Please let me know how you get on with this...

 What file format are the MusicBee playlists?  Are they stored in the same folder where your music resides?  My playlists are M3U and are in a folder named Playlists.  That folder is in the same ROOT folder where my music is.  They show in the new Sonos app.

Hi MoPac

The MusicBee files are MP3. They are exported as M3U files to the folder recognised by the Sonos controller. I have three play lists but only one appears on the Sonos music library > Playlists

I’ll play around some more tomorrow.

Thanks for your input

I was able to add my shared music folder by entering the unc path to the share.

\\[computer name]\share name

I entered my username and password and didn’t get the 913 error

Hi Donkey230385,

Yes, that seems to be the logical brute force way of doing it. I tested it in exactly the same way as you did. Whether it works in one or another folder of the PC hard drive or NAS seems to vary judging from different replies posted in this forum. Currently it works for me both in “My Music” and another folder within the C:\ drive.

The Windows 11 App 80.1-55014 released on Aug 8th introduced another problem!! You can google the topic under 16.3.1. This was forced on me. If I did not update to 80.1-5504 (c0mplete with bugs), I cannot amend my music library.

But I assume 80.1-55014 requires the same manual correction to file sharing as 79.1-53290 (and what caused the file sharing problem anyway -- the Mobile App or the PC App or both?). So, Sonos never fixed this problem. But 16.3.1 introduced a new one.

Thanks

I have the latest update and still no success in adding my music library to Sonon on my Windows 11 machine. Have tried all ways suggested in this thread. Worst still in playing with trying to get a solution my music library was lost to Sonos so now I cannot see my music. The only good thing is that the Sonos 2 App can still recognize things like Apple Music and other music services I use so I can still play music through my Sonos Amp on my Bose speakers. 

BTW I bought the Bose AMP for my upstairs speakers. I does not have the ability to see my music library on my computer. Sonos was better if just for that, but now they are both the same.

Two weeks ago I took the time to call Sonos and after 90 minutes the tech said he did not know what to do and was going to escalate the 913 problem. He said they would call me back in a few days. Two weeks later still waiting for the call.

Hope by the holidays they fix this as i have some unique CDs in my library that I would like to play.

They also escalated to Level 2 for me and never called back -- BECAUSE they don’t know how to definitely fix it. In the meantime, a new problem.

Just on this thread alone, I see quite a few people give up and abandon Sonos. You will never get them back.

For those having issues, if you go to a command line window and type

net share

What do you get back, and how does it compare to what you see listed in the Sonos App for library folders? 

Hi 

I did command “net share” and go the following

Looks normal to me that is my music library.

And what's the entry you have for what I assume is ‘Music’ in the app for the library? 

Ahh… and that on your Microsoft OneDrive?

What happens if you create a new directory under c:\users\richa\Sonos for example and share that ? 

Part of the issue could be sharing what is not a local drive out again over a network… guess, but have seen double sharing cause issues on many things before…