Error Code 913 attempting to add Windows Folder to Music Library

I never received any warning.  And just stating that is ridiculously inadequate.  They should have given detailed instructions.

So if SMB v1 is not supported by Sonos, does anyone know how to rectify on a Mac Air. I have googled with little help - just says to go to File Sharing and enable SMB (presume this means SMB v1) and another site said that Mac’s don’t get on with SMB v2??  

So still little support from Sonos - will have to look to them to reimburse my expenditure and look for alternative speakers (probably won’t get much response from this request either of course)!!

Don’t understand why they are ignoring the issue; the updated app that will fix it all doesn’t seem to be appearing.

PS - I didn’t receive any warning either.

BernieCM

Not that this will help you much …. as I am on Windows 11. In many of the Windows situations, I surmise that SMBv1 is NOT the issue, as SMBv1 comes unchecked (i.e. turned off) as default. My fruitless inquiry with Sonos actually went through this one … they checked SMBv1 and it didn’t work for me (so they seem to know a little about this but nothing about Sonos Wireless Wifi System … what is it? a “user” of some kind? How come it was never needed before?)

Warning? What warning? In the last two years or so, Sonos typically have issues when either there is a Windows /iOS update (fair enough … why would Sonos be able to anticipate all issues) or some version of the Sonos desktop controller or Mobile App update …. I always try not to update the latter until kinks are likely to have been worked out over time… however, you don’t always have the choice not to update.

Thanks

Any update on this?

This problem happens also on a local library on a windows computer (not only on a NAS network shared folder). Lucky for us this is easy to solve!!!
I was in a hurry so i was able to quickly solve it sharing that folder (Music in my case) on network and allowing access to everyone (read/write).
So this is surely a network sharing access permission problem. So I’m sure that just following this suggestion will help too (and it will be a little more “secure”):
Please right-click on the Music Folder > Properties > Advanced Sharing > Add “Sonos Wireless HiFi System” (it’s a user) >» Flag Read/Write permission.

Source:
https://en.community.sonos.com/controllers%2Dand%2Dmusic%2Dservices%2D229131/fixing%2Dthe%2Dlibrary%2Derror%2Dcode%2D913%2Dfor%2Dwindows%2Dusers%2D6895367?tid=6895367

Looks like Sonos published a solution:

https://support.sonos.com/en-us/article/error-913-when-adding-a-music-library-share

Unfortunately that is only a partial workaround.

It does add the music library to Sonos.

However none of the iTunes playlists have any content listed. 

I get the error “unable to browse music”.

I can’t actually remember if I ever had my iTunes playlists show up in Sonos...I just made most of my playlists in Sonos...

I have dozen of playlists in iTunes.

It appears that the new Sonos iOS app has deprecated playlists.  You can see them, but you can edit them, and you can’t make new ones.

I received the 913 error too (windows 11; controller, 16.3, OS: S2. After removing the music library from Sonos; I could not readd the local music library. What worked for me is right clicking on the music folder, then select: properties, select the sharing tab and click “Advanced Sharing.” Make sure “Share this folder” is active; click “Permissions,” and make sure the group “Everyone” has “Full Control,” “Change,” and “Read” access to the folder. 

I was able to add the local music library and play music from it.