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Michellemark333
Contributor I
November 22, 2016
Question

Error Code 9

  • November 22, 2016
  • 48 replies
  • 2060 views
Will someone please assist us with error code 9. Call demand is so great it take an eternity to get through
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    48 replies

    lesworley
    lesworley
    Lyricist I
    November 22, 2016
    I had same issue...was linked to IOS App beta program ...not straight forward to get off programme (despite unsubscribing) ..need support to do stuff.....I did it via PM ..sorted within 24 hrs.....hope you get it resolved ok....
    Ryan S
    Ryan S
    Retired Sonos Staff
    November 22, 2016
    Hey Michellemark333, if you're able to put aside 10-15 minutes we can work via private message as lesworley said. I'll be available for the next couple hours if you'd like.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    Michellemark333Author
    Contributor I
    November 22, 2016
    Thanks guys. Ryan I've jus tried to accept your DM message and it comes up with an error
    Ryan S
    Ryan S
    Retired Sonos Staff
    November 22, 2016
    If you're logged in, you can go here: https://en.community.sonos.com/inbox/overview and see your private messages.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    Michellemark333Author
    Contributor I
    November 22, 2016
    Ok cool. Will do
    pluib
    Lyricist I
    November 22, 2016
    Ive got the same problem. Can someone assist?
    Jeff S
    Jeff S
    Retired Sonos Staff
    November 23, 2016
    Ive got the same problem. Can someone assist?

    Hi pluib,

    I'm sending you a private message with some instructions.
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    kurzz
    Lyricist I
    November 23, 2016
    Can you assist me also? I signed up for beta, updated software..then decided to leave beta, re-installed Sonos desktop app and now can't update.
    Jeff S
    Jeff S
    Retired Sonos Staff
    November 23, 2016
    Can you assist me also? I signed up for beta, updated software..then decided to leave beta, re-installed Sonos desktop app and now can't update.

    Hi kurzz,

    I've sent you a direct message with some information.
    Help others find useful content by clicking the like button and selecting the best answer to your question.
    PC46
    Lyricist I
    November 23, 2016
    Same problem here; what do I do?
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