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Michellemark333
Contributor I
Nov 22, 2016 6:39 PM UTC
Question

Error Code 9

Will someone please assist us with error code 9. Call demand is so great it take an eternity to get through
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    48 replies

    lesworley
    lesworley
    Lyricist I
    Nov 22, 2016 7:52 PM UTC
    I had same issue...was linked to IOS App beta program ...not straight forward to get off programme (despite unsubscribing) ..need support to do stuff.....I did it via PM ..sorted within 24 hrs.....hope you get it resolved ok....
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    Ryan S
    Ryan S
    Retired Sonos Staff
    Nov 22, 2016 7:55 PM UTC
    Hey Michellemark333, if you're able to put aside 10-15 minutes we can work via private message as lesworley said. I'll be available for the next couple hours if you'd like.
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    Michellemark333Author
    Contributor I
    Nov 22, 2016 8:12 PM UTC
    Thanks guys. Ryan I've jus tried to accept your DM message and it comes up with an error
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    Ryan S
    Ryan S
    Retired Sonos Staff
    Nov 22, 2016 8:13 PM UTC
    If you're logged in, you can go here: https://en.community.sonos.com/inbox/overview and see your private messages.
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    Michellemark333Author
    Contributor I
    Nov 22, 2016 8:18 PM UTC
    Ok cool. Will do
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    pluib
    Lyricist I
    Nov 22, 2016 11:50 PM UTC
    Ive got the same problem. Can someone assist?
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    Jeff S
    Jeff S
    Retired Sonos Staff
    Nov 23, 2016 12:23 AM UTC
    Ive got the same problem. Can someone assist?

    Hi pluib,

    I'm sending you a private message with some instructions.
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    kurzz
    Lyricist I
    Nov 23, 2016 1:13 AM UTC
    Can you assist me also? I signed up for beta, updated software..then decided to leave beta, re-installed Sonos desktop app and now can't update.
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    Jeff S
    Jeff S
    Retired Sonos Staff
    Nov 23, 2016 1:16 AM UTC
    Can you assist me also? I signed up for beta, updated software..then decided to leave beta, re-installed Sonos desktop app and now can't update.

    Hi kurzz,

    I've sent you a direct message with some information.
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    PC46
    Lyricist I
    Nov 23, 2016 1:49 AM UTC
    Same problem here; what do I do?
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