Contributor II

Question

Difficulty moving music from Room A to Room B

Forum|Forum|8 years ago
November 30, 2017
35 replies
1545 views

I often need to move my music from Room A to Room B, shutting it off in Room A and starting it up in Room B. I use the red room name text at the bottom of the interface to do this. Unless I'm doing something completely wrong, it seems to be an overly complex multi-button operation to do this.

Let's say I'm listening in Room A, and I want to move to Room B. I hit the red 'Room A' text and I get the list of available rooms. Sonos doesn't allow me to just uncheck 'Room A', check 'Room B' and hit 'Done' to move the music from Room A to B. I have to first add 'Room B' and hit 'Done' so that both rooms become active, showing 'Room A + Room B' text on the interface. Then I have to go back in and uncheck 'Room A' and hit 'Done' again to get the music only in Room B. Sometimes, this does not work properly and the interface still shows Room A and I have to do the whole thing again.

This has been driving me nuts for a while now. I've always assumed it would be fixed in the next interface update, but it never is. Is it a bug, am I missing something, or is it just how it is meant to be used?

Any advice is appreciated.

playing in different rooms

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Chris

Lead Maestro

It shouldn’t be so different

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

J

John B

It shouldn’t be so differentI agree Chris. I would scrap it, make the tab bar visible on the Now Playing screen to remove the swipe down, then there would be a fully functional rooms management screen just a single tap away.

Chris

Lead Maestro

The red room option is where I always make the mistake of hitting it when I want to control a different room.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

Chris

Lead Maestro

I’m used to clicking the current room name to bring up the full room control.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

J

John B

The current room would still display. In fact it has to. I would make it bigger and let it also bring up the Rooms screen. If the two systems are identical in function then one is redundant. If they are different the whole thing is confusing. So two single tap routes to the same place sounds fine to me

G

gtrance

Enthusiast I

The Rooms screen is not a workaround it is the way you are supposed to do it in the app

Sorry John. So you are saying the red room name was never supposed to be used? Then why have it there in the first place. This is a good example of why the app is unintuitive. For many people, the intuitive thing is to click the now playing room name to move music from that room to another. And if it actually worked as it is designed to, this would be the quickest and simplest way.

Ignoring the red now playing room name and instead swiping down and clicking Rooms may work but it is not intuitive to ignore an intended design feature to do this instead. And to suggest that we are supposed to not use the red now playing room name is ridiculous

J

John B

Purely my personal opinion. I have found the app works well for me if I go through the tab bar for everything. It took me ten minutes of playing with thee app to decide that.

I am not here to defend the app or Sonos. Just saying what makes life easier for me.

B

bradyp

Lyricist I

Guys it’s good to know it’s not just me who’s becoming more and more frustrated by this ridiculous update. Why oh why try to fix something that isn’t broke and Sonos you must understand the ease of navigation is as important to people as sound quality and if you mess with it you had better be sure it’s for the better. A friend who is thinking of updating his entire music system wanted to try my Sonos and whilst he loved the sound and portability, decided to give it a rain check as he couldn’t fathom the room controller for changing music in different rooms, without my prompting....come on Sonos please sort this out, you can do it as you previously proved!

G

gtrance

Enthusiast I

Purely my personal opinion. I have found the app works well for me if I go through the tab bar for everything. It took me ten minutes of playing with thee app to decide that.

I am not here to defend the app or Sonos. Just saying what makes life easier for me.

OK well that's fine but you didn't say that before, you said the room button is the way the app is supposed to be used. This is somewhat different to saying this is your preferred method.

S

sjw

Local Superstar

Sonos greatest differentiator was its multi-room capabilities. That they wrecked the ease of that functionality and introduced software that makes it harder and more confusing to do is astonishing. And, as reported by many, it often simply doesn't work as intended and tick boxes are left on and music often plays in unintended rooms.
For some reason Sonos don't appear to respond to this particular issue (or many others lately) except ones to tell dozens of users their previously fine systems are experiencing wireless interference. I'd bet pretty much all users could submit a diagnostic and there would be a level of interference - but that doesn't mean it's the cause of their problems.

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