Controller constantly wants to update

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I have v 8.3 Sonos Controller on my iPhone. When I go into it, it tells me there is an update. In the past, it would just then update, but now it sends me over to the App Store, where the App Store tells me that I'm up to date and was last updated 3h ago. However, every time I go into the Sonos Controller it says "Sonos update available" with an "Update Now" button that takes me back to the App Store.

How do I get beyond this? Do I have to just ignore it until the next update? Not thrilled with it now wanting to force me to the App Store yet not know if it is updated or not.

Update Issue

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Ryan SAnswer

Retired Sonos Staff

If I delete app, won’t that delete all my play lists and setting?

Playlists, favorites, and settings are all stored on your Sonos players, not the app. You won't lose anything, just make sure you select to connect to an existing system, not a new system. If you pick new, you'll wind up deleting everything and resetting your Sonos players.

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K

kapu22

Contributor II

Same problem. Circular update. Keeps opening new instances but wont actually update to 8.3.

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O

OmegaJJH

Lyricist III

Same here....?

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S

Sebago0627

Trending Lyricist I

#MeToo

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steve moulton

Contributor I

Ditto..the update is on a constant loop..

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C

Cucillo

Lyricist III

And me too!!!

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cwca02

Lyricist I

Similar issue. Wouldn't actually take the update. I deleted and re-downloaded and that did it..

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J

J Brinton

Lyricist II

Really annoying. I thought it was me! But it just goes in a loop. I want to update - the last layout was poor compared to the past. Hope they have sorted it. I LOVE Sonos!!

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Ryan S

Retired Sonos Staff

Hi guys, this happens sometimes with the App Store. As cwca02 said, just delete the app and re-download it from the App Store, that should do it.

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