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Contributor I
Oct 20, 2025 2:27 PM UTC
Answered

commercial

As a technician can I set up a Sonos amp using my Sonos app and profile or do I have to use the customers profile and app?

hiw can I use my app to set up a customers system when the customer is not present?

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jgatie
jgatieAnswer
Oct 20, 2025 3:25 PM UTC

I wouldn’t.  Much better to get an email from the client and set it up with their information.  Reset your app before doing the install and then choose to setup a new system, then reset it again when you want to go back on your system and choose connect to existing system.

2 replies

jgatie
jgatieAnswer
Oct 20, 2025 3:25 PM UTC

I wouldn’t.  Much better to get an email from the client and set it up with their information.  Reset your app before doing the install and then choose to setup a new system, then reset it again when you want to go back on your system and choose connect to existing system.

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Ving67Author
Contributor I
Oct 20, 2025 3:29 PM UTC

Thank you

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