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steveW Oz
Contributor I
Oct 30, 2017 1:18 AM UTC
Answered

Changing system registration

Hi all, I purchased a house with a great multi-room Sonos system, but I found the system is registered to the previous owner. Is there a way I can change this or do I need to chase the previous owner and have him 'un-register'?
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    jgatie
    jgatieAnswer
    Oct 30, 2017 2:15 AM UTC
    Yes. You can transfer the account your Sonos system is registered and linked to.

    Open the Sonos app. From the More tab, tap Settings > My Sonos Account > Transfer Sonos to a new account
    Using the Sonos app on Mac or PC: Select Help > My Sonos Account > Transfer Sonos to a new account
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    2 replies

    jgatie
    jgatieAnswer
    Oct 30, 2017 2:15 AM UTC
    Yes. You can transfer the account your Sonos system is registered and linked to.

    Open the Sonos app. From the More tab, tap Settings > My Sonos Account > Transfer Sonos to a new account
    Using the Sonos app on Mac or PC: Select Help > My Sonos Account > Transfer Sonos to a new account
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      steveW OzAuthor
      Contributor I
      Oct 30, 2017 4:09 AM UTC
      Thanks jgatie - that worked!
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