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peter_11
Contributor I
July 31, 2025
Answered

cannot add music services

  • July 31, 2025
  • 1 reply
  • 150 views

I have set up a new Sonos system and I am connected to it. The problem is that I cannot add music services like Spotify and I cannot update my music library. I can pick Spotify to add then I click on “connect to Spotify” then when I click on “Authorize” nothing happens. I restarted everything. I changed my password all the things that are suggested then I called Sonos and they said that this was a known problem and their engineers are working on it. This pertains to the S one app.

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Best answer by Mr. T

The current issue is also documented on Sonos Status

Investigating - We’ve identified a problem with Music Services on the Sonos S1 system, and we are working on a fix. You may not be able to add music services to your account on Sonos until it’s resolved

1 reply

Mr. T
Mr. TAnswer
July 31, 2025

The current issue is also documented on Sonos Status

Investigating - We’ve identified a problem with Music Services on the Sonos S1 system, and we are working on a fix. You may not be able to add music services to your account on Sonos until it’s resolved

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