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Contributor I
May 11, 2024 1:12 PM UTC
Answered

Can’t use Roam with new Sonos app

I did the mistake of updating the Sonos app on my iPhone, resulting in losing the ability to play music on my Roam. The Roam shows up in the list of players, but I can’t make it play anything. When trying, the play button shows a spinning circle for a while, then the app states that an error occurred (no shit, Sherlock). 

Luckily, I haven’t update the app on my iPad, so I can play on the Roam from there.

I’ve tried resetting the app, but that didn’t help.

Any advise, or do I just wait for the app to get updated?

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Knox37922Answer
Lyricist I
May 17, 2024 5:17 PM UTC

I did a factory reset on my Roam and then added it back to my system.  It’s working… for now.

12 replies

Trending Lyricist I
Jun 9, 2024 1:52 PM UTC

Same problem here, this app update is a monumental f***up!!!

Moderator Note: Modified in accordance with the Community Code of Conduct.

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Lyricist II
Jun 17, 2024 5:56 PM UTC

Just setup everything again and play1 works okay but roams - all 7, don’t work and won’t group in app. 

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