Can't update from 8.2.2 to 8.3 for Apple devices

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Updated from 8.2.2 on my PC just fine. However when I try to update to 8.3 on any of the three Apple devices I have once I hit the update link am asked if I want to open in Apple Store. 8.3 listed and Open button next to it. Doesn't update. Still have 8.2.2

I had to delete Sonos from my Apple devices, go to Apple store and download 8.3 and install.

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User760421Answer

Contributor I

Delete old app, then download newest 8.3.

U

User760421Answer

Contributor I

Delete old app, then download newest 8.3.

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M

MarinerAuthor

Avid Contributor I

Yeah figured that out. For someone who uses only an apple devices this would be inconvenient as you might have to completely reinstall your speakers and wifi. Crappy update, shouldn't have to do this. I hope that the new interface is better.

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chicks

Just update via App Store. Worked fine for me, did not need to delete app.

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M

MarinerAuthor

Avid Contributor I

Problem as described I attempted to update from 8.2.2. through Apple update. Was asked if I wanted to open in apple store. Would not update at all, just recycled to the open in apple store dialogue. Had to delete from three devices and reinstall from scratch.

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ratty

you might have to completely reinstall your speakers and wifi

Never. After an app re-install you simply 'connect to an existing system'.

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C

clucci

Lyricist I

Updating an iPhone 7, from the phone, via the AppStore, Updates, worked flawlessly

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David_111

Avid Contributor I

Just had the same issue, going round in circles trying to update, I Hit update, App Store opens but no apparent update available. Sonos App just says “open”
I later discovered if you “refresh” App Store (press & drag the screen down) lo & behold The latest Sonos controller update appeared.

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