Can not create/save alarms

Same here, I can’t set an alarm… 

Very very frustratingly I am still having issues changing or adding alarms on iPhone app despite doing everything suggested in this thread many times. I go through the whole process of adding new, hit save then when you exit and go back to alarms nothing there, same with editing.

Come on Sonos, you’ve had more than enough time to resolve this…. Really amateur.. 

The Sonos support rep I was in contact with emailed me today. He informed me that there’s been a recent update and alarms now should be working - and they are properly saving for me now, which is great. Thanks Jens from the support team
 

However, still cannot set my alarm to be a Sonos playlist, like I used to

I hope you emailed Jens back with both the success part, and the failure part, so that Sonos can continue to move forward, and fix this issue for you, and others. 

There hasn’t been any change for me: I still can’t edit or save alarms from the app. Despite having done all the updates, uninstalled/reinstalled/etc. 

I was having a different issues and called Sonos and was recommended to delete all my alarm and then re-add them.  Now when I add them using an iOS device they are not changeable once added.  But if I use the PC app I can add and change them with no issues. So I deleted the app on my devices and re-installed it.  This did require me to reestablish a connection to my speakers and set it up like a new system.  Now the alarm features seems to be fully working and my favorites came back too.  

I tried all those suggestions, more than once and still unable to amend or add alarms. Been several months now (since major app update). Very frustrating.

Same. Every now and then I delete my alarms, uninstall the app, and set everything up again, in the hope that this might finally have been fixed. But no. 

Alarm setting still not resolved after months or is it a year or more now? Nothing else to say. Now looking to sell my equipment and trying another brand as any indication from Sonos to resolve this issue is non existent. 🫤Dreadful.

Hi @obmuj et al

I appreciate that you all must be frustrated.

There were 3 issues linked to this thread. Of them, only one remains unresolved - that some iOS users cannot create, edit, or delete alarms. There is a low case count against this issue, however, meaning that very few people are apparently affected. So, if anyone affected by this issue has not already been in touch with our technical support team regarding this specific issue already, then I encourage you to do so - only a larger case count can affect the priority for a specific issue getting resolved.

Having said that, it does look like an engineer was looking into this specific issue recently, though I cannot say to what extent.

I hope this helps.