Skip to main content
Tiffanbrill
Tiffanbrill
Trending Lyricist I
May 16, 2024
Answered

Can not create/save alarms

  • May 16, 2024
  • 123 replies
  • 4880 views

Hello, since the new update I can not create or save alarms.
I use an iphone 14 pro max with the newest app update
and an old iphone 7 plus with an outdated app.

 I onlöy can add/update it on an outdated app (iphone 7plus) now...
From the current app and main device (iphone 14 pro max) I can not edit or save it.


Still can not create or save on both devices.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Best answer by Corry P

    Hi All

    We now consider this issue to be resolved.

    If you still experience any issues with Alarm functionality, please erase any existing Alarms and recreate them - if you still experience issues after that, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

    I hope this helps.

    123 replies

    VF1
    Lyricist I
    May 17, 2024

    Hi I have the same issue fee days ago I was able to configure alarm and now it is simple gone from “manage menu” but i can see parent control!

    nik9669a
    Senior Virtuoso
    May 17, 2024

    It should be back now. You may need to do an update to get it - it wasn’t included in the original release of the new app. 

      Tiffanbrill
      TiffanbrillAuthor
      Trending Lyricist I
      May 18, 2024

      It should be back now. You may need to do an update to get it - it wasn’t included in the original release of the new app. 

      On my main phone iphone 14 pro max itw wont work or let me save or even create.

      on my second device where i instaled it in the last attempt it works. But this uses the old sonos software

      VF1
      Lyricist I
      May 18, 2024

      Hello!

      Right, I’ve updated sonos application to 80.08 version and alarm configuration is back.


      but when i try to configure alarm it doesn’t start at needed time, how can I check sonos system time zone?

        Tiffanbrill
        TiffanbrillAuthor
        Trending Lyricist I
        May 21, 2024

        I still can’t create an alarm...

          Aftermode3
          Lyricist I
          May 25, 2024

          This is a farce. First you release the app without key features (with no warning) and now you add them back but critically forget to make sure you can save them.

          Talking here about alarms, I can now see the alarms and it looks like I can change them but they do not save. Also can’t create new ones.

          As I say all a bit of a farce. 
           

          some communication would be good.

           

           

            Tiffanbrill
            TiffanbrillAuthor
            Trending Lyricist I
            May 25, 2024

            Still I can not edit or create a new Alarm.

            iPhone 14 Pro Max

            Only on my old iPhone 7 Plus with an out dated Sonos App i can do it.
            Why?!

            Moderator Note: Modified in accordance with the Community Code of Conduct.

            jgatie
            jgatie
            May 25, 2024

            Still I can not edit or create a new Alarm.

            iPhone 14 Pro Max

            Only on my old iPhone 7 Plus with an out dated Sonos App i can do it.
            Why?!

             

            Because the latest app was rushed out in a half-baked state in order to support the new headphones and Roam 2 hardware.  However, the latest release does have alarm functionality.  Make sure you are running the latest version of the app.  Alarms are under Settings > Manage > Alarms.

            Tiffanbrill
            TiffanbrillAuthor
            Trending Lyricist I
            May 25, 2024

            Still I can not edit or create a new Alarm.

            iPhone 14 Pro Max

            Only on my old iPhone 7 Plus with an out dated Sonos App i can do it.
            Why?!

             

            Because the latest app was rushed out in a half-baked state in order to support the new headphones and Roam 2 hardware.  However, the latest release does have alarm functionality.  Make sure you are running the latest version of the app.  Alarms are under Settings > Manage > Alarms.

            I am running the latest Software on my Main Device, where I can not edit or create Alarms.

            I am now trying to factory reset my Sonos Speaker...

              jgatie
              jgatie
              May 25, 2024

              Still I can not edit or create a new Alarm.

              iPhone 14 Pro Max

              Only on my old iPhone 7 Plus with an out dated Sonos App i can do it.
              Why?!

               

              Because the latest app was rushed out in a half-baked state in order to support the new headphones and Roam 2 hardware.  However, the latest release does have alarm functionality.  Make sure you are running the latest version of the app.  Alarms are under Settings > Manage > Alarms.

              I am running the latest Software on my Main Device, where I can not edit or create Alarms.

              I am now trying to factory reset my Sonos Speaker...

               

              DON’T!!!!  You may not be able to add it back.  Did you try looking under Settings > Manage > Alarms?

                Show more replies
                Terms & ConditionsAccessibility statement