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rgfr
Contributor I
November 1, 2016
Answered

Beta version 7

  • November 1, 2016
  • 23 replies
  • 3936 views
I eagerly downloaded the new beta version 7 onto my iPhone this morning. But see no difference in how it plays Spotify. The settings 'About my Sonos System' says I am still on v6.4.8 which suggests the update has not worked. It went through the update and reconfiguration process on the iphone. I used the url in the email (to be used in cases where update fails) to download the dmg file to my phone but then it asks where I want to open it - Notes, Dropbox, iCloud with no option to open it on the phone. Can anyone please help me.

Thanks in anticipation
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    Best answer by jgatie
    Sonos public betas are almost exclusively Android/Mac/Windows only, due to Apple rules concerning public betas for iOS devices. Though you can load the beta on your system, the new controller app will only be available for Android devices. In addition, your iOS devices will be in limited compatibility mode, with most of your Settings menus greyed out. If you own no Android devices, this beta is probably of no use to you, and you should un-enroll. See more info here:

    https://sonos.custhelp.com/app/answers/detail/a_id/3354/?_ga=1.159790011.747021966.1461070270

    23 replies

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    ratty
    ratty
    November 26, 2016
    Every time a new release comes out my play bar decides it no longer resides in a room annoyingly, it vanishes from all controllers, android/Windows and even basic functionality on IOS, it simply vanishes and then I have to faff to set it up again.
    Any disappearing devices after an update are almost certainly caused by a duplicated IP address.

    The Sonos devices reboots which are part of the upgrade process have a habit of exposing such latent issues, generally caused by a router having been rebooted earlier with the loss of its IP lease information. When the Sonos component restarts the router unknowingly hands it an address which is already in use.

    Go into your router's config and reserve/fix the IP addresses for all your Sonos devices and whatever you use as controllers. Most routers should permit this. Hopefully you'll have no more faffing.
    TonyR79
    Lyricist I
    November 26, 2016
    Cheers 🙂 The router shouldn't have this issue being that it runs DHCP and every time a component attaches to it the first thing it does is ask or an IP address but I do see the logic, will go through and give all my devices fixed IP's 🙂 Cheers buddy
    ratty
    ratty
    November 26, 2016
    Cheers 🙂 The router shouldn't have this issue being that it runs DHCP and every time a component attaches to it the first thing it does is ask or an IP address but I do see the logic, will go through and give all my devices fixed IP's 🙂 Cheers buddy
    That's precisely why dupes occur. A DHCP server often forgets which IPs it's assigned earlier if the router is rebooted.

    Some modern routers calculate an IP from the MAC address, meaning that the same IP tends to get handed out each time a device asks for it. This can mitigate the risk of duplicates. It's safer though to reserve fixed IPs.
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