Contributor I

Answered

Beta version 7

Forum|Forum|9 years ago
November 1, 2016
23 replies
3936 views

I eagerly downloaded the new beta version 7 onto my iPhone this morning. But see no difference in how it plays Spotify. The settings 'About my Sonos System' says I am still on v6.4.8 which suggests the update has not worked. It went through the update and reconfiguration process on the iphone. I used the url in the email (to be used in cases where update fails) to download the dmg file to my phone but then it asks where I want to open it - Notes, Dropbox, iCloud with no option to open it on the phone. Can anyone please help me.

Thanks in anticipation

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Best answer by jgatie

Sonos public betas are almost exclusively Android/Mac/Windows only, due to Apple rules concerning public betas for iOS devices. Though you can load the beta on your system, the new controller app will only be available for Android devices. In addition, your iOS devices will be in limited compatibility mode, with most of your Settings menus greyed out. If you own no Android devices, this beta is probably of no use to you, and you should un-enroll. See more info here:

https://sonos.custhelp.com/app/answers/detail/a_id/3354/?_ga=1.159790011.747021966.1461070270

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M

Mikesonos

Lyricist II

Thanks again Ratty

My ongoing concern is that there appears to be a bug.

To answer your questions: Yes the APK app did install successfully on both android devices, and I did have to 'permit installation from unknown sources'.

jgatie

Bug concerns should also be reported via the beta feedback form. Submit a diagnostic and fill out the form to make sure the proper info reaches the beta engineers.

https://sonos.custhelp.com/app/beta

J

johnseay

Enthusiast I

Mikesonos- Is the new Sonos controller version in your app list? Mine goes at the end by default. Because the beta install procedure requires uninstall followed by a new install I lose my desktop icon too. I just drag it from the apps list to the desktop every time. I don't think it's a bug, but the procedure to install new beta versions could be a lot simpler.

M

Mikesonos

Lyricist II

Thanks Johnseay.

L

lolainlondon

Lyricist I

There was a user that said by updating to the beta on his Mac it did allow the Spotify direct access functionality on his iPhone Spotify app (even without the ios beta on his phone). I can't confirm that but that is what was posted.

I can confirm this was also the case with iOS devices. But only when connected to the same wifi network as my Mac running the beta. If I disconnect the iPhone or iPad and try using my data connection they don't see the sonos. I've popped in a screenshot.

L

P

pteron

Lyricist II

It works sometimes!

I have a mac/iOS network and updated to beta 7 from my mac. Spotify (both on the mac and on my iOS devices) sometimes sees the sonos system, sometimes not. All on the same network (although the sonos is connected through a CONNECT).

Frustrating, 'cos when it works it is so much nicer running the music from the spotify app.

S

steve tarpey

Lyricist III

I've just updated to Beta 7. I use Mac, iPhone and iPad for controlling SONOS and have Spotify access via all three devices also.

I've understood (I think) that I won't be able to use the Spotify enhancement on the iPhone and iPad but reading this thread I thought it would work from the Mac. However when I open Spotify on the Mac and play something I get the 'Devices Available' icon which shows that Spotify Connect can see my iPhone and iPad but there's no sign of any of my SONOS gear (Bridge and 7 speakers).

Am I missing something?

Chris

Lead Maestro

Some have said you can update from Mac and that Spotify then on iOS devices will work.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

S

steve tarpey

Lyricist III

thanks Chris - that would be a bonus - at the moment I've not managed to get it working on the Mac !!

T

TonyR79

Lyricist I

Every time a new release comes out my play bar decides it no longer resides in a room annoyingly, it vanishes from all controllers, android/Windows and even basic functionality on IOS, it simply vanishes and then I have to faff to set it up again.

I'm sure it will all be worth it when Sonos finally releases the Alexa hook in 🙂

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