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Enthusiast II
Jul 1, 2024 6:29 PM UTC
Question

BBC Sounds / ‘continue listening’

Since the app update the ‘continue listening’ section within the BBC Sounds music service doesn’t work - whenever a title is selected it just starts from the beginning. 
Is this likely to be fixed anytime soon, because it’s really annoying?

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26 replies

Corry P
Sonos Staff
Jul 11, 2024 3:43 PM UTC

Hi @Simon_140 

Yeah, that still makes sense - the new app and the web app work in similar ways, both different from the older methods that our old apps used (including Desktop). It might be that we have found a discrepancy between the new Android app and the new iOS app, however.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Prodigy II
Jul 11, 2024 3:52 PM UTC

I can also try this when i get home, UK with iphone...

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Prodigy II
Jul 12, 2024 6:50 AM UTC

It works ok for me, BUT is very slow and time slider bar jumps to zero then back to correct time on one, eventually sound out speaker is correct , It’s clunky i guess doing cloud handshaking and encryption etc..

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Simon_140Author
Enthusiast II
Jul 12, 2024 8:26 AM UTC

Thanks @paulrw for checking, but I wasn’t talking about any of that. This is very specifically about the ‘Continue Listening’ function of BBC Sounds. 

 

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Prodigy II
Jul 12, 2024 9:03 AM UTC

Yeah, i pressed on my continue listening tiles, and they all worked, but a bit slow response.

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Simon_140Author
Enthusiast II
Jul 12, 2024 9:25 AM UTC

Thanks @paulrw. Sorry I misread your post. 
That’s very weird, all of mine just go back to the start every time.  

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Corry P
Sonos Staff
Jul 12, 2024 1:07 PM UTC

Hi @Simon_140 

An update for you: we have created a ticket for this issue and are investigating. I’ll update here on this thread once the issue has been resolved in a future update.

Thanks again for flagging!

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Simon_140Author
Enthusiast II
Jul 12, 2024 1:12 PM UTC

Hi @Corry P, thanks for the message. I’ll look out for an update.

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Prodigy II
Jul 12, 2024 1:20 PM UTC

Looks like some UK staff have iphones afterall…..who knew 😜

Again not a problem for me, but we might have different iphones etc etc…...

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Corry P
Sonos Staff
Jul 12, 2024 2:15 PM UTC

Hi @paulrw 

Looks like some UK staff have iphones afterall…..who knew 😜

Hehe. Nope - it was the diagnostics that did it.

14 years of, well, you-know-what, means we can’t afford them. 😂

 

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein