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nealrogers
Trending Lyricist I
July 22, 2018

Battery drain on Android app 9.0.1

  • July 22, 2018
  • 77 replies
  • 9097 views
3 minutes ago
I see I'm not the only one with this problem - the latest update seems to have caused the app to consume more battery than the screen, even with notifications and lock screen off! I've had no choice but to uninstall the app as killing it, clearing cache etc, none of the usual things fixes it.
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    neelycg
    Lyricist I
    January 31, 2019
    I am having the exact same issue - Sonos apps uses all my battery life, even when I am not using the app and out of range of a speaker. I uninstalled the app and my batter issues were immediately fixed. Sonos needs to address this ASAP.
    SonosOneSteve
    Lyricist III
    January 31, 2019
    It's really bad when you have this problem - I know I had it for ages last summer / autumn.
    Make sure you don't use adaptive storage with the SD card. That was the problem for my MotoG5. It might not be the same problem for you though.
    I now have a Google Pixel XL (no SD card slot), on Android 9. Not had any problems at all. Sonos is not on the battery radar.
    It all seems a bit random as to what Phone and what Android OS with Sonos will cause the problem to show though. One thing for sure is it's Sonos 🙂
    Ralpfocus
    Prodigy III
    January 31, 2019
    I am with SonosOneSteve here, make sure the App is not using the SD card and are you on the latest version of the App. When you reinstall the app I would suggest power cycling the phone first. Android seems to keep some information about an app in memory when it is uninstalled. Interestingly I had the very same problem with the Amazon Alexa app and had to stop using it on my phone. I have no idea what the fix for that is but currently it is not an issue as my second echo dot has died - is it just my bad luck or are the 2nd edition versions of the dot a bit flakey?
    keithrjohnston
    Lyricist I
    May 24, 2019
    Also seeing this on my s10+ and have finally deleted the app as been like it for weeks now. +10% at least a day and its not even been opened
    loeribas
    Lyricist I
    August 25, 2019
    I had to uninstall Sonos from my Android, because it drained thé batterie really fast. I already wanted to install a new battery, but without the Sonos app there's no more need for that.
    mrvelous01
    Avid Contributor II
    October 7, 2019
    I have a Google Pixel 3 running Android 10 and the SONOS app still eats battery. But when I kill it on my Pixel it stays dead. So I just set up what I want to play, adjust stuff, then kill the app. Crappy way to get things done but it works.
    Airgetlam
    Airgetlam
    October 7, 2019
    Next time you run into the battery drain problem, why not submit a diagnostic, and let Sonos know. Maybe there would be something in it that will help them track down the issue?

    It would at least give them some specifics about your system which might help them recreate this issue in their QA department.
    Bruce
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