Battery drain on Android app 9.0.1

Great news, have installed 9.2 and will report back. Thanks

Not great news unless it fixes your issue. As I said, there was no indication in the release notes. But I'm not convinced that Sonos is 100% sure about what causes the issue, either, very few people seem to be reporting with diagnostics, and they may not be able to recreate it internally. It's why you'll see me so frequently suggest that people submit a diagnostic. I've worked with programmers for years, and am constantly confronted with the "I can't reproduce the issue, how do you expect me to fix it" line.

Ah I see. Not read chain properly rather reacting to email. Indeed initial signs not good. Installed 9.2 earlier today and now #2 battery consumer at 13.6%. When I get a chance will submit diagnostics (need to read how ref no can be linked to ticket/problem report). Be better when I fire up PC. No magic fix I think 😞

That's unfortunate, but thanks for thinking about submitting that diagnostic, I can only hope it helps Sonos get to the bottom of the issue. Just make sure to post the resulting number here, so that they know what they're looking for in the data.

Ticket raised Case #: 00313060 and Diagnostics # 2000093177. Hope additional info helps Sonos resolve soon.

Diag number 381054112

Version 9.2 Nothing changed. Sonos still is the #1 battery user. 60% or more.

Please fix this!

Good to see Sonos confirming (again) in another current thread that they read all posts. Please Sonos could you go the next step and provide an update on this issue that has existed since July. Even an update that says "we do not intend to investigate this issue" would be better than the current black hole. If you need more diagnostics or further tickets raised then I (and I am sure others) would be prepared to provide.

Hi, just thought I should post back here that upgrading Moto G5 and G5S to Oreo 8.1 has finally fixed issue for me. Sonos never came back to me with any other solutions.

I got the Moto G5 update to Android Oreo 8.1 recently and can report that batt drain on Sonos (latest version) is low (as it should be).
I'm not going to test Android Adoptive storage again though!

It looks as though this might be solved for me.

Phone Moto G (3rd gen) Android 6.0.1

Another family member with an iphone was 'forced' to update and the whole system was updated to 9.2. This meant that my reinstalled 8.6 android and windows installations refused to work and had to be updated. Initially things looked OK and then I noticed that it was now possible to move the SONOS app to android adaptive storage so being short of space this i did - whata a mistake battery use went through the roof again. I uninstalled and reinstalled (did not power down phone) and interestingly the reinstallation went straight to the sd card and the same battery problem . I moved the app back to main storage and still had the problem. Unistalled and reinstalled the app again (powering down the phone in between) and this time it went to main storage. In the last 24 hours cpu usage has been low - not convinced it is as low as 8.6 but low enough that it does not seem to be causing a problem.

So rather like SonosOneSteve the SDcard seems to be part of the problem although I when i first upgraded to 9.0 everything was on main storage.
So for me (so far) it looks like whatever Sonos accidently broke in 9.0 they accidently fixed in 9.2 (and possibly 9.1)
Hope this help others.