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ricardo99
ricardo99
Avid Contributor I
July 28, 2009

Are you happy with the 3.0 update?

  • July 28, 2009
  • 60 replies
  • 24287 views
Quite simple, lets get some numbers on all the chatter thats flying around. In order that Sonos can gauge some meaningful feedback please reply to this thread with your supporting opinions for your choice.

EDIT: Now I've put my mobile phone down and can type with both hands I'll finish this post off properly.

I voted NO as I believe the perception that has been given and supported is that we, the users, will get our idea's turned into tweaks/new features/upgrades etc. through the Sound Idea's forum. Given that the fact that the last two updates have had very few changes to the system (i.e. Not new services) I fear that the focus on this may have drifted. I understand the current world economic situation means that luxury products suchs as Sonos will be put aside for essential purchase and that Sonos will and must look to increase it's user base to survive doesnt mean that we, as existing users cannot express our dissapointment at this shift. My hopes for the future are that the new controller, which I think is fantastic, will bring better and more wider ranging upgrades, the appearance of the more music feature gives me this hope.

This is nothing to do with it being free, not screwing my system up, or it continuing to do what it should, it is about perception and expectations.....and presently results are falling short of my expectations

There you go, sermon over.....

Are you happy with update 3.0?

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    60 replies

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    RobertWillis
    Avid Contributor I
    July 30, 2009
    Voted yes and look forward to orderign one soon. The update went extremenly smooth without any issues.
    jamesmadison
    Contributor I
    July 30, 2009
    Found out about update quite by accident when booting up Sonos. Now I have 3.0 instead of 2.8 but could not discern any change in performance. Noticed Icon Change and More Music option but these changes are cosmetic. Read comment about this update being for the new Controller. Fair enough. Read the new features and liked the alpha search and the better battery life but those are not worth $349-at least not yet. Device also looks quite boxy. I rated it indifferent because if it did not occur the system would function as before. Not complaining since I remember how awful the software once was. Worked fine until there was a power outage and then good luck getting it to reconnect. Those days are hopefully gone so I will be quiet.
    Dash
    Enthusiast II
    July 30, 2009
    I voted yes, because without it, the CR200 wouldn't work. I have never experienced the iPhone app so the CR200 has been a big revelation to me - I just can't put it down! It has changed the way I use Sonos/Last.FM/Napster almost as much as Sonos improved my appreciation of music.

    We love it, although the CR100 will always have a place in the bathroom/garden

    PS I hate the new icons!
    johnseay
    Enthusiast I
    July 30, 2009
    I voted "No". Sonos spoiled me with the early releases. There were always small or sometimes large improvements even when the main thrust of the release didn't apply to me. Sonos listened to its users then. Each release made a great user experience even better. The last few have been disappointing. The designers at Sonos seem to think the UI is finished - doesn't need any new functions.

    I can't understand why the new "Info" function isn't included with the desktop controller.

    And, yes, I too hate the new icons.
    rp9197
    Contributor III
    July 30, 2009
    Interesting to see people mention the track limit. I just found out about it and opened up two threads on it. I love the Sonos experience but I'm thinking about going back to the dark side (haven't sold my Squeezeboxes). The painful memories of using them are still too fresh, so I guess I'll hang in there for a bit.

    It has stopped me from buying the new controller so far.

    Has everybody e-mailed customer service and requested that they work on it? The squeaky wheel gets the oil and Sonos seems to actually care what their customers think.

    I'm not saying it's an easy snap your fingers fix. I don't think designing this system was easy either. They seem to have gotten more right than other companies have. I'm sure they could figure something out if it was deemed a priority.

    I didn't know there was an update until I read this thread. I've had too many bad experiences updating Squeezeboxes. I'm not sure if I'll bother with it.

    Please send any concerns about the Track Limit to Sonos customer support. It may not be a problem for you now but it could be in the future.
    Avee
    Avee
    Avid Contributor I
    July 30, 2009

    Has everybody e-mailed customer service and requested that they work on it? The squeaky wheel gets the oil and Sonos seems to actually care what their customers think.

    I'm not saying it's an easy snap your fingers fix. I don't think designing this system was easy either. They seem to have gotten more right than other companies have. I'm sure they could figure something out if it was deemed a priority.
    Sonos has actually raised the limit twice already. I don't think they have much to play with anymore. But they are hearing you. Maybe with having all the "old" (ZP80/100/CR100) hardware phased out by now, there is a possibility for improvements, but I am not sure whether it is a legacy they can get rid off whilst keeping all older components working.
    RO53BEN
    RO53BEN
    Enthusiast II
    July 30, 2009
    I voted indifferent. I got what I paid for.

    It cost me nothing, I got nothing. Actually, I got some icons I don't like and an annoying "more music" option that gets in the way.

    So indifferent, but borderline no...but it was free.
    I am no longer active on these forums, DM me if you have a question, I'd be happy to help.
    fcastro7
    Lyricist III
    July 30, 2009
    Since I won't be throwing away over $300.00 for the CR200, this update is like practically all the iTunes updates that I've done over the last 3 years. The update doesn't add new functionality to my existing Sonos equipment, it only adds the ability to use the "new" CR200.

    iTunes did this all the time everytime Apple put out a new player, or the Apple TV or whatever the heck it's called.

    But then again I can't complain. I pick up my old but reliable CR100, press play and it WORKS!

    Amazing, it like my land-line telephone. It's an appliance that works when you pick it up. Unlike iTunes, and AirTunes, which never was reliable nor consistent.

    Frank
    Galeran
    Avid Contributor I
    July 30, 2009
    ... redesign the icons....I just noticed that the new icons for zones appear only on the Desktop Controller (Windows) and not on the CR100 controllers which still show the more distinctive icons such as a carton of popcorn (media room) and a computer (office).

    Maybe another thing that slipped through QA, but I do prefer the old icons.
    davesanti
    Contributor III
    July 31, 2009
    I thought there was supposed to be an expanded music information funciton on 3.0 but I can't seem to locate it...

    Anyone else see it.. what am I missing.

    Dave
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