Contributor I

App feedback 8.2

Forum|Forum|8 years ago
November 14, 2017
31 replies
1214 views

Are you aiming to create the world's most unfriendly UI? This update is shockingly bad. I can't begin to describe why because it is just rotten through and through, so where to begin? I know that's not very constructive and I'm sorry about that but, just listen to your customers. Just go back to 7 point something and we'll all be a lot happier.

While you're at it could you stop pumping out so many updates. Once a month. Max.

John

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Keithmac

Virtuoso

Im new to sonos and like the app, and as far as updates go the more the merrier for me!

I was unfortunate enough to have 3 weeks of 7.4 to see how good it should be, to be fair you've been very lucky starting on 8.0 with nothing to compare it to..

User721105

Avid Contributor I

found that the app has become slow.When you want to change the song in the Play list, it takes some time before it performs.Is it only me who experience this? I have the same issue.

User721105

Avid Contributor I

It's nosedived already on the Google Play reviews.

For a company to release such a poor app and then ignore the majority of their customers is mind boggling imho (awaits for some sarcastic comment).

I was eyeing up space for a Play 3 or 5 in the kitchen, then though not a chance until the app is sorted out.. I agree completely.

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Pnimm

Lyricist III

Regardless of how software development cycles work Sonos needs to address the 8.1 and 8.2 interfaces as they SUCK. My case has disappeared from the support portal so my only hope is that they are reading the forums. Sonos appears to be more interested in the stupid Sonos one speaker thing than supporting the customers.

Airgetlam

Might be worth posting your case number here, to allow the forum moderation folks to get in touch with the support folks to figure out what happened, and get you back on track.

Bruce

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User103951

Renowned Enthusiast I

I was hoping the 8.2 update would address the awful user interface, but nope, it's just as bad if not worse. At this point the app is absolutely worthless unless you just want to get frustrated.

Indeed. Just upped to 8.2.2 (one can only hope) and the now playing looks even worse now - someone at Sonos most really hate that screen - while not a single issue has been addressed.

K

keeper

Enthusiast I

I just migrated to SonoPad and Sonophone, very happy great interface

S

SonosXYZ

Lyricist I

Some people really need to learn about software development cycles. :8

You're right, in that most people don't know about software development cycles. But should they have to?? Most people don't understand avionics either -- they just expect them to work.

Andrew

That's a terrific response, thanks. I use a Raspberry Pi to automate my house with Z-Wave. It doesn't make me one bit happier that my Sonos app is a piece of crap.

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SonosXYZ

Lyricist I

Some people really need to learn about software development cycles. :8

I don't know how a restaurant works, but if they bring me cold food or the wrong order, I tell them about it, and they fix it. They don't suggest I learn about the restaurant business. Sonos isn't responding to complaints.

jgatie

Some people really need to learn about software development cycles. :8

I don't know how a restaurant works, but if they bring me cold food or the wrong order, I tell them about it, and they fix it. They don't suggest I learn about the restaurant business. Sonos isn't responding to complaints.

They dont bring your fixed food before it is cooked, do they? Same concept applies.

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