Anyone else experiencing severe APP LAG & slow loading/refresh with S2?

I am having the same issue. iOS App takes anywhere from 20-60 seconds to load/refresh. Even after I have opened the app and playing music, if I go back into the app to change the volume or the song, I experience this lag. Terrible user experience!!

The slow loading is tiresome. I’ve gotten fed up with having to tool around and fix Sonos issues. I’m quitting Sonos altogether.

@Anthony George .  This thread is five months old and has unearthed a handful of users experiencing this issue.  There are millions of users out there using the app.  The app is just a remote control and its speed is 99% down to network communications.

So if you choose to dump Sonos rather than sort out what is actually going wrong, that is your loss.

..  worked hard on this and other Sonos issues. Excellent network in my house, the best, actually. All other streaming platforms are working perfectly well.

The tone of your response is pretty bad .. “it’s your loss”.  I’m your loss. 
 

I’ll treat the Sonos hardware as a wireless speaker system and dump your app. 
 

Good Bye. 

Pretty sure John B didn’t write the app, as he isn’t a Sonos employee.

As Bruce has said, I am just a fellow user. Your network may be the best on the planet, but may just need a setting change to work fine with Sonos. I was not implying that your network is faulty.

But the Sonos app is not inherently slow. It is just a remote control. It cannot, itself,  be slow.

My Sonos system became unreliable lately. Speakers drop, lose their pairing. And S2 is awful. Slow to load, sometimes not showing devices. Every time the screen saver starts on my AppleTV I know that I’m in for an annoying few minutes of waiting for the app to load, waiting for devices to finally appear . . . It’s painful. And yes, I’ve rebooted things, reset speakers, etc. These issues are new. Go back to May and everything was great.
 

It’s definitely the app. I just paired my Arc with a Play5. The lag was incredible. 
 

Also, I don’t want to hear from the troll who says this isn’t an issue because the thread isn’t packed with people complaining. This is a real issue.

I won’t say this isn’t an issue, the app is slower these days when booting up and reconnecting to all devices.

That being said, all your complaints point to a network issue on your side. Likely some sort of wifi interference , but without more specifics, that is just a guess. The next time you boot up your system, I would recommend that you submit a system diagnostic within 10 minutes, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

I’m the same.
 

Ever since switching to S2 I’ve had severe lag problems.  Never had them before with S1.  I hadn’t complained on the forums as I thought surely they will update the app soon. But many months later and nothing has changed.
For me, the app refresh lag can be up to a minute and it’s impossible to control anything during this period. Sometimes this even causes my speakers sound to lag and they come on 20-30 seconds after other parts of the network start. Generally I must say that the upgrade to S2 hasn’t been a good experience.

It was also quite annoying to be forced to upgrade because you buy more products! I bought a Roam and it only works on S2 forcing my whole system to S2. 

Sonos, please consider the customer experience when releasing products. Many of us are long time supporters and great advocates for the product amongst our circles. And please update the app!

As I said before, the symptoms you’re describing point to an interference issue. 

Yes, the app is slightly slower to connect to all devices, but it certainly should not take a minute.