Skip to main content
Trending Lyricist I
Oct 13, 2018 12:54 PM UTC

Android controller dies in background since 9.2

Since upgrading to 9.2 the Sonos app doesn't stay running in the background anymore. Up to 9.2 it has always been there in the notification bar and on the lockscreen, now I have to manually start the app every time I need to do anything with it. It's also a pain in the ass every morning when I want to shut the alarm off. Very frustrating. Anyone knows what has happened?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

21 replies

Smilja
Oct 13, 2018 5:10 PM UTC
There's a known issue related to the widget. As far as I know a fix is already in the works.
Translate
»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Trending Lyricist I
Oct 13, 2018 6:36 PM UTC
There's a known issue related to the widget. As far as I know a fix is already in the works.

Hmmm... I'm not talking about the widget (never used it), but maybe this fix you're referring to is relevant to my problem as well?
Translate
Stanley_4
Grand Maestro
Oct 13, 2018 10:47 PM UTC
Hope so, my app keeps failing to respond getting me the Android wait/kill box.
Translate
Contributor I
Oct 16, 2018 7:50 AM UTC
Same here. And when I open it again my whole playlist, and where it was playing, is reset and the speakers are out of their group again. Very annoying!
Translate
Trending Lyricist I
Oct 17, 2018 2:41 PM UTC
Just for the record: I have now tried downgrading my Sonos app to 9.1 and have still got the same problem. So the problem is NOT within the app itself but it has to bee something else in the Sonos system. Infuriously irritating.
Translate
Contributor I
Oct 17, 2018 4:13 PM UTC
Another thing, after a while, when controlling the volume from my home screen and pulling down all volume controls, I have multiple sonos volume bars. At this moment there are 7 volume bars from sonos... 😕
Translate
Jeff S
Retired Sonos Staff
Oct 17, 2018 6:39 PM UTC
Hi folks,

There should be a new update available for the Android controller app which may help with these issues. Please update and let me know how it goes.
Translate
Help others find useful content by clicking the like button and selecting the best answer to your question.
Stanley_4
Grand Maestro
Oct 17, 2018 10:38 PM UTC
Just grabbed the Oct 17 update, 9.2.1 and giving it a run on my pile of Android controllers.
Translate
Trending Lyricist I
Oct 18, 2018 5:34 AM UTC
Nope. Sorry to tell you, but 9.2.1 didn't make any difference here 😞
Translate
Airgetlam
Oct 18, 2018 3:18 PM UTC
Any chance you could submit another diagnostic for them to look at? Might help, certainly won't hurt.
Translate
Bruce