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Contributor I
Oct 2, 2021 1:11 AM UTC
Answered

amazon pop up add

 

Do you know why this pop up amazon add comes and makes it impossible to control the app?

 

 

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James L.
James L.Answer
Retired Community Staff
Oct 4, 2021 7:49 AM UTC

Hi @Krog,

 

The message you’re seeing is due to attempting to play a track that is only available on Amazon Music Unlimited, and not any other tier of subscription. You should be able to dismiss the text box by tapping on it.

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3 replies

106rallye
Oct 2, 2021 7:45 AM UTC

In the app preferences it is possible to disable pop ups. Maybe that’ll help?

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James L.
James L.Answer
Retired Community Staff
Oct 4, 2021 7:49 AM UTC

Hi @Krog,

 

The message you’re seeing is due to attempting to play a track that is only available on Amazon Music Unlimited, and not any other tier of subscription. You should be able to dismiss the text box by tapping on it.

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Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
controlav
Lead Maestro
Oct 4, 2021 1:15 PM UTC

The message you’re seeing is due to attempting to play a track that is only available on Amazon Music Unlimited, and not any other tier of subscription. You should be able to dismiss the text box by tapping on it.

Ah so this is in fact an error message, that looks like an ad.

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