Skip to main content
Contributor I
Aug 23, 2023 4:40 PM UTC
Answered

Amazon created Playlists not showing in Sonos app

I can’t see the Amazon created playlists on my Sonos app. Not the playlists you personally create - the ones that Amazon’s create. 

I can see them on my Amazon Music app but not on my Sonia app. 
anyone else having this issue? They used to be there  

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
ratty
rattyAnswer
Aug 23, 2023 6:11 PM UTC

The service appears to have recovered. Other control apps (non Sonos) must use the same interface as they were equally affected. 

5 replies

Ken_Griffiths
Aug 23, 2023 4:56 PM UTC

Yes, seeing the same here @Hekharrison, it seems some of the AM music service categories are not populating in either the S1, or S2, Apps. Currently missing here are:

  • Amazon Playlists
  • Charts/Top Albums
  • Charts/Top Playlists
  • New/New Albums
  • New/New Playlists

Hopefully it’s just a temporary issue on Amazon’s side of the service.🤞

 

Translate
Contributor I
Aug 23, 2023 5:59 PM UTC

I have reported it to Amazon customer services but don’t hold out much hope. 

Translate
ratty
rattyAnswer
Aug 23, 2023 6:11 PM UTC

The service appears to have recovered. Other control apps (non Sonos) must use the same interface as they were equally affected. 

Translate
Ken_Griffiths
Aug 23, 2023 6:41 PM UTC

I have reported it to Amazon customer services but don’t hold out much hope. 

It’s fixed - cheers @Hekharrison for contacting Amazon & ‘thank-you’ to whoever fixed it so quickly.🙏

Translate
Contributor I
Aug 23, 2023 7:43 PM UTC

Yay!!! 

Translate