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Contributor I
December 4, 2017

Am I the only one that finds the SONOS 8 App EXTREMELY difficult to use???

  • December 4, 2017
  • 27 replies
  • 1395 views
iPhone App is almost unusable. Very difficult to figure out where to click when you are in a given room and want to change the music source or station from a given music source that is playing, or want to make a change to a different room. U never know what screen will come up when you click. WHY DON'T ALL THE OPTIONS STAY LIVE AT THE BOTTOM OF THE SCREEN FOR BROWSE, ROOMS, SEARCH ETC.

I find it extremely difficult to navigate. Is there a decent video clip that explains this or is this new app version simply a terrible step backwards.
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27 replies

Contributor I
December 5, 2017
Not sure what the insult was from John B. I am in IT and a menu system always works well if lost in an app. My wife wont use the app anymore, she just press the play button on the speaker and gets what ever is going. The windows Phonos app works well, everything is on one screen. but the volume sliders do not slide in sync and the app opens slow.
Contributor I
December 6, 2017

They stay at the bottom of the screen in all views except what’s playing which is accessed by swiping up, tabs disappear, and swiping down, tabs reappear.


Which I only discovered by accident. And it really makes no sense to hide the controls. It's not like a video player where you are looking at the screen all the time, or that there is a lack of space for them on screen. Also, the standard gesture for displaying hidden player controls is tapping on the screen. So even if hiding the controls can be justified, there is no need for Sonos to use their own "clever" way of showing the controls.
Lyricist II
December 6, 2017
The new sonos app is ABSOLUTELY HORRID!!! I have never been so emotionally upset over a friggin app in my life. I literally want to throw my speakers WITH THIS APP out the window. All I want to do is select apple music, in a room, with a specific genre of music. LIKE I COULD BEFORE! WHAT THE HELL CHANGE IT BACK!!!!!!!!!!!!!!!!!!!!!
December 6, 2017
The new sonos app is ABSOLUTELY HORRID!!! I have never been so emotionally upset over a friggin app in my life. I literally want to throw my speakers WITH THIS APP out the window. All I want to do is select apple music, in a room, with a specific genre of music. LIKE I COULD BEFORE! WHAT THE HELL CHANGE IT BACK!!!!!!!!!!!!!!!!!!!!!Tab bar, Rooms button, tap required room, Browse, Apple Music
Renowned Enthusiast I
December 7, 2017
Perhaps you could try occasionally to post without including a personal insult?
Maybe that's exactly what I was reacting to 😉
December 7, 2017
Perhaps you could try occasionally to post without including a personal insult?
Maybe that's exactly what I was reacting to ;)
No. I have disagreed with some of your comments and the way you have conducted the debate at times, but I have never resorted to personal insults such as calling someone who you don't know a 'computer nerd'.
Renowned Enthusiast I
December 7, 2017
Perhaps you could try occasionally to post without including a personal insult?
Maybe that's exactly what I was reacting to ;)
No. I have disagreed with some of your comments and the way you have conducted the debate at times, but I have never resorted to personal insults such as calling someone who you don't know a 'computer nerd'.

Funny how you take personal offence with me equating the new app with computer nerd logic. When someone implies people are stupid for not using this easy to use and logical interface the way they should, you are perfectly fine with it.
December 7, 2017
A ridiculous comment.. But whatever
Prodigy II
December 7, 2017
The interface is set out in a logical way.
Maybe from a computer nerds perspective who likes to program stuff. For everyone else it's counter intuitive, as numerous threads illustrate.


No computer nerdy stuff required. It is now logical, makes sense and is easy to use once you’ve looked at the screens. It is different, not counter intuitive. A brand new user would find it just fine.
Do you use Windows? If so how can anyone use Windows 10. It is different.
Prodigy II
December 7, 2017

They stay at the bottom of the screen in all views except what’s playing which is accessed by swiping up, tabs disappear, and swiping down, tabs reappear.


Which I only discovered by accident. And it really makes no sense to hide the controls. It's not like a video player where you are looking at the screen all the time, or that there is a lack of space for them on screen. Also, the standard gesture for displaying hidden player controls is tapping on the screen. So even if hiding the controls can be justified, there is no need for Sonos to use their own "clever" way of showing the controls.


Really. I discovered that when ooh look, something new let me take a look at this. Why do you want to look at that screen. It’s default is exactly the same as what is shown when it is reduced at the bottom of the screen. I only look at the full screen to view what’s coming up in the queue. Looking at the full screen is learned behaviour from the previous version of the app and is not necessary.