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Contributor I
May 19, 2020
Answered

Add new components to old S1 system after S2 launch.

  • May 19, 2020
  • 73 replies
  • 6241 views

Once S2 is released, will I still be able to buy new speakers and add them to a legacy system?

 

I know that every time I add a new speaker to my existing system, it forces me to update every controller and speaker to the latest version before bringing the new speaker online.  (That’s how I lost the ability to use old controllers, even though we don’t use any features that weren’t there 10 years ago.)

It would cost thousands to replace my legacy speakers (that are still working well), and our most common usage case is “party mode” with everything linked together and in sync, so a split system is not appealing.

We’ve been working our way through the facility, buying another speaker every six months.  Do I have to hurry up and buy the rest of the rooms before June? 

 

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Best answer by Corry P

Hi Folks

I realise this is an old topic, but it is a popular one, plus there’s been a lot of confusion on this thread so I’ll try to clear some things up for you all.

Once S2 is released, will I still be able to buy new speakers and add them to a legacy system?

Yes, as long as they are not S2 only devices (Five, Sub gen 3, Arc).

We’ve been working our way through the facility, buying another speaker every six months.  Do I have to hurry up and buy the rest of the rooms before June?

No. There’s no hurry. In fact, there’s no need - your system will continue to work on S1 for the foreseeable future, and as you can add new devices, you’re not locked-in either.

 

Devices that are S1 Compatible only will only work on S1 (it’s in the label). Newly designed devices (currently Arc, Five, Sub gen 3) will only work on S2. See our Sonos S2 Compatibility page for the full lists of devices. All other devices will work on either S1 or S2, and can be moved at will between them, but will need a factory reset prior to being added to either S1 or S2 (the light should be flashing green).


To be clear, if you buy a S1/S2 compatible device (like a Sonos Amp, for example) you can add it to a S1 or S2 system. Devices that already have S2 firmware installed from the factory can be added to an S1 system only if there are existing devices on S1 already. If you do not have existing devices on S1, a product loaded with S2 cannot create a S1 system.


When adding a product to either S1 or S2, the system will update it. It will only update to the most recent version available, so if your system is not up to date, the entire system will be updated. If you are avoiding updates as your controller OS is out-of-date, you will need to update your controller(s) to continue using your Sonos equipment (if you allow the update), or at least to add more units.


S1 and S2 OS requirements for your controllers are the same, and will likely remain that way, though I cannot guarantee this will remain the case going forward - the changes in our OS requirements are often due to the requirements of our music/voice service partners. In addition, it is inefficient to test software on out-of-date OSes that should no longer be in use due to security concerns. Our current controller OS requirements can be found on our Sonos App Requirements help page. Please also check our Unsupported OS Versions page for partially supported OS version that allow you to select and play music to rooms, but not configure your Sonos system.


An S1 system will not update itself to S2 without you (or someone on your network) installing the S2 app. If you want your system to be in one piece (all rooms available on one app) and you have both S1 only devices and those willing to run on S2, don’t install the S2 app. If you’re willing to have a split system, with some rooms on S1 and some on S2, the upgrade should be done from the S1 app - Settings » System » System Tools » System Compatibility Check. After this, your S1 products will be reset and you will need to setup a new system on S1 consisting only of your S1 only devices. This is so your S1 and S2 units do not consider themselves as parts of the same system.

 

With all that said, I think you will find that S2 is quite good, and continues to get better with every release.

I hope this clears things up for you all. If you have any questions, please don’t hesitate to ask.

73 replies

Trending Lyricist I
October 24, 2020

Someone earlier on, 4 months ago, quoted Sonos support saying - 

After the release of S2, it will no longer be possible to add a newly purchased current S1/S2 component to an S1-only system.

And sadly this appears to be the case - when I try to ‘add a product’ - in this case Play1:, new-style speakers, to an S1 system, it is impossible - I need to update the system, which cannot do and don’t want to do, since I have ‘legacy’ speakers running and cannot afford to replace them - nor do I want to be bullied into replacing them, nor have the complexity of running two systems - and in any case, with a ‘legacy’ Bridge, what’s the solution there ? How many formerly loyal customers have Sonos infuriated and lost by trying to behave like Apple ?

controlav
Lead Maestro
October 24, 2020

I can still add devices to my S1 system. I have two S1 systems and one S2 system on the same network.

I can run the Sonos S1 app, ignore the “S2 is available” prompt, go to Add Product, scan, and find the new item.

Make sure you are running the Sonos S1 app, and make sure that it (and your S1 systems) are all up-to-date before attempting to add more devices.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Airgetlam
October 24, 2020

However, those components can not be a Sonos Arc, a Sonos Sub (gen 3) or a Sonos Five. All of those devices require the ‘definitions’ for set up that are only in S2. 

Bruce
Trending Lyricist I
October 25, 2020

Thanks to both for clear replies - however, when I got to ‘add product’ within S1 on iOS, it is greyed-out and tells me I need to update to the newest system/app ; if i do that, I will need two controllers, two systems and will (for example) have problems with Spotify and also with switching from one room to another. I’m awaiting a reply from Spotify, but we are currently told to expect a 7-day wait. I think that tells you something about how badly Sonos is working these days. Basically they are continuing to try, even after the PR and reputational disaster of January, to force customers to upgrade software and speakers and to spend more money. If you own old / ‘legacy’(sic) Play 5s, this is a particularly bitter blow.  If I could afford to, I would ditch the whole system, after 10+ years and eight speakers. Will I get a solution from Sonos 7+ days from now ? I’m not holding my breath.

controlav
Lead Maestro
October 25, 2020

It now sounds like your iOS device is too old for the Sonos software, or your S1 system just needs a regular update (not a switch to S2). A screenshot for the update prompt might make that clearer.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Trending Lyricist I
October 25, 2020

Replying to controlav - thank you for your intervention there - the message that comes up via iOS on old IPhone is ‘System Update needed - update your system to the latest Sonos system software. You may have limited functionality until the update is complete.’ - That’s not a model of clarity, but it reads to me as though it wants me to update to S2 rather than (how?) update to a newer version of S1 ; is there even such a thing as a newer version of S1 ? I am *deeply* reluctant to hit ‘update’ in case that then means my bridge + above all Play5s are then rendered useless. The system info says that I’m on 11.1 for everything that’s working. I have two orphaned Play1:s which don’t appear on the system since I can’t add them. It’s all reminiscent of the bad old days of computing, with the endless updating, incompatibility etc. For the moment I’ve moved a single working Play1 from another room, and will either give away or sell the orphaned speakers at some point unless there is a solution. And - goes without saying? - use the Sonos that’s working, and then never buy or recommend Sonos again. Once bitten… Thanks for your intervention and advice. I don’t know how to do a ‘regular update’ of S1 that would allow me to avoid the risk of being railroaded into S2 ; perhaps you do.  If so, thank you, and thanks for the time you’ve already spent thinking and messaging about this.

controlav
Lead Maestro
October 25, 2020

You can’t be accidentally upgraded to S2 unless you have installed the S2 app. So long as you keep that off your device you’ll be fine taking any update from the S1 app.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Trending Lyricist I
October 25, 2020

Controlav - now *that* is reassuring and worth knowing - so hitting ‘update’ within S1 will not take me into S2? It does say ‘update to the latest system software’ - previously I had assumed that meant S2 (which is the latest system software, and S1 isn’t). If the update message read ‘update to the latest version of S1’ that would be clearer and more reassuring. Thanks for the info.

controlav
Lead Maestro
October 25, 2020

Like I said: without you installing the S2 app (which is called “Sonos” now) your hardware cannot be dragged into S2.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Trending Lyricist I
October 25, 2020

Controlav - I bravely / recklessly hit ‘update’ in iOS on IPhone and it tells me no update is needed. Orphaned speakers still invisible. However, I still have music in four rooms, so I may well wait and see what Sonos support have to say ; community advice has been fast, helpful and interesting, though, I must say.