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nickit84
Contributor I
Jun 19, 2018 8:01 PM UTC
Answered

Add a CR200 to an existing system

Evening all,

My first post here, and I am a SONOS novice so please bear with me... I hope I am posting in the right place.
Currently have a Play 5 and Play 3 and in the process of installing wireless speakers throughout the house.
I have been given a CR200 controller as a gift that I really want to add to my system.
I am currently just seeing the error message of “Searching for Somos products..... the network configuration for this controller has changed”
Can anyone help me with this please?
Thanks in advance 🙂
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    jgatie
    jgatieAnswer
    Jun 19, 2018 8:11 PM UTC
    You need to be running Boost mode to use the CR200. Also, you may need to contact Sonos support to get it added to the system.
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    3 replies

    jgatie
    jgatieAnswer
    Jun 19, 2018 8:11 PM UTC
    You need to be running Boost mode to use the CR200. Also, you may need to contact Sonos support to get it added to the system.
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      nickit84Author
      Contributor I
      Jun 19, 2018 8:15 PM UTC
      By boost mode do you mean sonos net? If so I am on that, the play 5 is plugged into the router directly. Anything else I need to do with that?
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      jgatie
      jgatie
      Jun 19, 2018 8:25 PM UTC
      Yes, Sonosnet. If it is still not connecting, you will need to contact support to have them add it to the system.
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