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Contributor I
November 17, 2017

8.2 Is Completely Frustratingly Awful

  • November 17, 2017
  • 67 replies
  • 2986 views
I created an account here so I can vent. This latest version of the app is horrible. There appears to be rhyme or reason about where anything is located. For some bizarre reason I cannot search for music from the music tab. On the search tab there are buttons at the bottom... but the actual search icon is a dim thing at the top. BTW, what is with unreachable buttons at the bottom? When I am holding my device my thumbs point up, not down. On a scale of 1 to 10 the usability of this version is about minus 3.
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67 replies

Avid Contributor I
November 18, 2017
Oh, yes! A series of taps on the search button walks you progressively back through your previous search 'journey'. Difficult to find but good when you know how!
Renowned Enthusiast II
November 18, 2017
At dinner the other day I asked my wife to select and play a radio station in the Family Room zone. Gave up after five minutes. :(:(

These remarks continue to amuse me. How deep into the dinner party was this? Would everyone been able to pass the stand on one foot test??? 😃
(1) Play 1, (1) Play 3, (2) Play 5s Gen 1, (1) Play 5 Gen 2, (1) Connect Amp powering a pair of Wharfedale Diamond 10.1, (2) Echo Dots.
Renowned Enthusiast II
November 18, 2017
At dinner the other day I asked my wife to select and play a radio station in the Family Room zone. Gave up after five minutes. :(:(

All jokes aside. You would need to first go to “Rooms” tap on Family Room. Now that we have navigated that most complex task we would need to go to “Browse” and select the source for your Radio station - be it iHeart Radio, Tunein or whatever and you find your station as common sense would dictate. If you had it as a favorite you would also be able to access it through My Sonos. So “Browse” for looking for desired source or “My Sonos” for quick favourites.

Phew that was bloody difficult. :D:D
(1) Play 1, (1) Play 3, (2) Play 5s Gen 1, (1) Play 5 Gen 2, (1) Connect Amp powering a pair of Wharfedale Diamond 10.1, (2) Echo Dots.
Renowned Enthusiast I
November 18, 2017
Phew that was bloody difficult. :D:D

What you are not getting is that most people don't think like a programmer. Let alone they are actually keen on doing so for something as simple as turning on the radio.
Lyricist I
November 18, 2017
Sonos - please fix app as this is most un-intuitive user interface .. What have you done .. Hope you are working on a fix .. Pandora use to display a great UI on IPAD .. Now un-usable ..
Renowned Enthusiast II
November 18, 2017
Phew that was bloody difficult. :D:D

What you are not getting is that most people don't think like a programmer. Let alone they are actually keen on doing so for something as simple as turning on the radio.


Stop. That hardly requires the mind of a programmer. As I keep saying I am not saying that the new app is better than the old app. What I am rejecting is the notion that it is now unusable. That is hyperbole. The way some people are behaving you would swear with the old app all you had to do was think about something you wanted to hear and it would start playing. It required steps as well to get something done. It is partly about muscle memory. A simple effort to retrain your brain and you will find yourself skipping around the app as I am now.

That does not mean you have to agree with the changes. Like I still do not agree with some of the queue management changes made earlier.

But oh “I rate the app minus 3”, “I can’t figure out how to do anything”. “I am going to sell all my units”. “I can no longer recommend this product”. People are free to opinions but come on. It hasn’t made a fine system all of a sudden awful. I still hold that the changes here are more form than substance. Some of these things can be fixed.

Let’s wait to see what Sonos does with some of the useful feedback and not puerile comments.
(1) Play 1, (1) Play 3, (2) Play 5s Gen 1, (1) Play 5 Gen 2, (1) Connect Amp powering a pair of Wharfedale Diamond 10.1, (2) Echo Dots.
November 18, 2017
To use this app with little practical difficulty, you need to remember the following:

1. I use the tab bar to navigate. If I am on the Now Playing screen I need to swipe it down to see the tab bar.
2. To select a room, I tap the Rooms button and then the room. The Rooms screen also allows me to group rooms
3. To select music for that room, I tap Browse, Search or My Sonos, depending on how and where I want to choose my music.

That's it really. I hope that helps.
chicks
November 18, 2017
At dinner the other day I asked my wife to select and play a radio station in the Family Room zone. Gave up after five minutes. :(:(

Get a Dot.
“Alexa, play station KMHD in the family room”
OK

Done
Renowned Enthusiast II
November 18, 2017
At dinner the other day I asked my wife to select and play a radio station in the Family Room zone. Gave up after five minutes. :(:(

Get a Dot.
“Alexa, play station KMHD in the family room”
OK

Done


There you go. That works too. Options Options!!!
(1) Play 1, (1) Play 3, (2) Play 5s Gen 1, (1) Play 5 Gen 2, (1) Connect Amp powering a pair of Wharfedale Diamond 10.1, (2) Echo Dots.
Enthusiast II
November 18, 2017
At dinner the other day I asked my wife to select and play a radio station in the Family Room zone. Gave up after five minutes. :(:(

Get a Dot.
“Alexa, play station KMHD in the family room”
OK

Done


There you go. That works too. Options Options!!!


No, it ducks the rest of the house and evertone is unhappy.