8.2 Is Completely Frustratingly Awful

I agree, everything worked "ok" but now nothing works, another great update for Sonos. #wantmy$back

Thanks for the feedback, we're making sure to share with the team.

Just a note on search. If you press the search tab button at the bottom twice, it'll pull up the keyboard and you can start searching right there.

@Y2kExp, if you're having trouble, we'd love to help. I'd suggest giving us a call on our support line.

Thanks for the feedback, we're making sure to share with the team..

Such "sharing" is all well and good, Ryan but what are you actually planning to change?

You are losing your loyal customers' goodwill with the mess that's been made with v8 and I'm already investigating alternative solutions for my new house due to this update...

What Sonos need to do is be more open about what you're planning to change, you're usual approach of not providing details just isn't enough now with the mess you've made (IMO and that's all I care about as a customer).

e.g. Are you going to remove (or provide an option to avoid) the white-on-white interface?

We usually are quiet on what exactly is being worked on in many regards. When it comes to software there's a lot that can impact plans and timelines, so we try not to overshare.

The team has heard your criticism from the community and other places around the color changes. The contrast and colors are being looked into, but since I'm not certain what the final plan is, we can't speak to what will happen. It does have a lot of attention, however, and there are several options being reviewed and tested. That process takes time, and incorporating all feedback is important at every stage of development. With all app changes, we get lots of both positive and negative feedback. The team takes the time to review it all and design based on that.

I agree about latest App UI. I can't even remember what v7 looked like, but I don't ever remember struggling to know how to navigate, like I do regulary with v8. Feels like one of those cases where UX designers are trying too hard to simplify and took away some o the basic intuitive navigation. It's also really hard to see which speakers are playing different sources, and I don't like that when multiple speakers are in a group, sometimes I can't see the name of a grouped speaker at all. I have to first search the whole list, then realizing it is not there, start searching the groups to see which one it is embedded in.

I honestly couldn't recomend the system to my friends in good faith, the hardware is excellent but completely ruined by the mess that v8xx was and has become.

Every week you cling onto this app despite all the complaints from loyal and paying customers the brand is being devalued.

Dread to think what comes out of the software "development" office next..

At dinner the other day I asked my wife to select and play a radio station in the Family Room zone. Gave up after five minutes. :(:(

Thanks for the feedback, we're making sure to share with the team.

Just a note on search. If you press the search tab button at the bottom twice, it'll pull up the keyboard and you can start searching right there.

@Y2kExp, if you're having trouble, we'd love to help. I'd suggest giving us a call on our support line.

I've tried the double tap thing... Doesn't seem to do anything.

Actually, sometimes it does pull up the keyboard. But quite often not. Not sure when or why there's a difference.

Actually, sometimes it does pull up the keyboard. But quite often not. Not sure when or why there's a difference.In fact I think it is really two taps. First to highlight, second to get back to Now Playing And a single tap if the room is already the highlighted one. You may just have to refine your tapping technique!
Edit. Sorry didn't read thread carefully enough. My comment relates to room screen

I have found that tapping Browse or Search generally takes me into my last Browse or Search. A second tap takes me back to the 'root' Browse or Search