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ranjb
Avid Contributor I
Nov 20, 2017 8:58 PM UTC
Question

8.2 alarm issues continuously playing

Hi

I have noticed an issue/bug on my sonos since upgrading the controller and play speakers to 8.2 (build 39247040). I have a play 1,5 and playbar. This issue occurs on any of the speakers.

I have alarms setup for a track to come on at different times in the day on different speakers. Basicallly the 1 track is formed into a sonos playlist. I then setup the alarms to play the sonos playlist.

The time comes and it successfully plays the playlist however i am finding that since 8.2 its now keeps repeating the track once it finishes whereas in previous software versions it would just play the track in the playlist once. There is only 1 track that i want it to play and that is all that exists in the sonos playlist.

I have tried to delete the alarms and recreate but this hasnt worked. I have played around with alarm duration and set this to no limit and tried different things on alarm settings but it hasnt helped.

Has anyone see this issue? Is there a way to resolve this?

Thanks
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    14 replies

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    Chris
    Chris
    Lead Maestro
    Nov 29, 2017 3:35 PM UTC
    Enabling snooze has no effect.
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    Par
    Lyricist II
    Nov 29, 2017 3:54 PM UTC
    I agree, there should be an option to repeat the playlist rather than have it default to repeat. Practically it creates a limitation to some users.

    Let's hope the Sonos team provides the flexibility in the next update, or it's going to be a feature with limited use as part of 'home automation'.
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      Hans Valeton
      Lyricist III
      Feb 8, 2018 10:41 AM UTC
      I very much agree that Sonos should not decide for us users that any playlist is played as an alarm is automatically put in 'repeat' mode. It's ridiculous! I really, really hate this so-called 'improvement'.
      I always wake up with a carefully composed playlist of classical music of about an hour's length. After that hour of music I want the music to stop so I can get to work. Now, every time the playlist ends, it starts again, making me think "hey I think I recognise this string quartet! Haven't I heard it just an hour ago?"
      I think that Sonos should rectify this situation immediately out of courtesy to its users! At least give us the option to choose whether we want a playlist to be repeated within an alarm and don't make that the default setting!!!!
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        Next2last
        Lyricist III
        Mar 10, 2018 6:04 PM UTC
        Totally agree with the sentiment here. Same difficulties here after updating the software it is now playing whatever the duration in the Alarm setting is.

        Is the Sonos software development outsourced to people that don't use the system or is their Quality Control and or beta testing hit rock bottom. Sonos never gave me problems but recently I am getting disappointed with their QC.

        Version 8.4 still shows the same annoyance. Please fix this "Enhancement" or "Improvement" it is not a feature.
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