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ranjb
Avid Contributor I
Nov 20, 2017 8:58 PM UTC
Question

8.2 alarm issues continuously playing

Hi

I have noticed an issue/bug on my sonos since upgrading the controller and play speakers to 8.2 (build 39247040). I have a play 1,5 and playbar. This issue occurs on any of the speakers.

I have alarms setup for a track to come on at different times in the day on different speakers. Basicallly the 1 track is formed into a sonos playlist. I then setup the alarms to play the sonos playlist.

The time comes and it successfully plays the playlist however i am finding that since 8.2 its now keeps repeating the track once it finishes whereas in previous software versions it would just play the track in the playlist once. There is only 1 track that i want it to play and that is all that exists in the sonos playlist.

I have tried to delete the alarms and recreate but this hasnt worked. I have played around with alarm duration and set this to no limit and tried different things on alarm settings but it hasnt helped.

Has anyone see this issue? Is there a way to resolve this?

Thanks
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    14 replies

    Par
    Lyricist II
    Nov 29, 2017 1:42 PM UTC
    I'm also experiencing the same issue, alarms used to work as intended prior to the version upgrade.
    CONNECT:AMP running version 8.2 (build 39247040C).
    Steps taken to try to resolve: I've deleted and created the alarm numerous times, recreated the playlist, used an alternative playlist, and reset the unit.
    Is there a way to resolve this issue?
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    Chris
    Chris
    Lead Maestro
    Nov 29, 2017 2:08 PM UTC
    are you sure repeat isn't turned on in that speakers queue.

    You could download an mp3 (blank no volume) and have an alarm go off at appropriate time to cut off that plays that small file with now sound.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Par
    Lyricist II
    Nov 29, 2017 2:54 PM UTC
    Repeat is somehow being turned on, I continue to turn it off, but repeat is again turned on when the alarm triggers.
    This was not an issue prior to the upgrade, I suspect it's a software bug.
    Any further thoughts?
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    Chris
    Chris
    Lead Maestro
    Nov 29, 2017 3:05 PM UTC
    Yes does same thing on mine. I even thought did someone confuse repeat days with repeat songs in coding and tried a one time alarm. Still toggled on repeat.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Chris
    Chris
    Lead Maestro
    Nov 29, 2017 3:07 PM UTC
    So only solution right now is if you want it to stop after certain amount of time is use that function in app or create a second alarm for the time you want it to stop.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Smilja
    Smilja
    Nov 29, 2017 3:12 PM UTC
    I don't think that's a bug, it's working now that way.
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    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    Chris
    Chris
    Lead Maestro
    Nov 29, 2017 3:19 PM UTC
    Seems would be better to give user choice where there was an alarm toggle that said repeat music selection vs making it a mandatory repeat.
    Translate
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
      Chris
      Chris
      Lead Maestro
      Nov 29, 2017 3:24 PM UTC
      Yea even does it with one song. So if someone wanted alarm to play just one song in morning it would not. It would keep repeating the song.
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      Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
      Smilja
      Smilja
      Nov 29, 2017 3:32 PM UTC
      Check if the snooze feature is enabled, maybe the issue is caused by that.
      Translate
      »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
      Chris
      Chris
      Lead Maestro
      Nov 29, 2017 3:34 PM UTC
      I had snooze turned off
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      Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
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