YouTube music search

I only use the free version of YTM with a few uploaded albums to their cloud and that’s working okay here - I can search and select ‘more results’ and the App doesn’t crash.

Maybe try a Sonos App reset from ‘Settings/App Preferences’ and on re-opening the App connect it back to the ‘existing’ Sonos system and if no joy there, then remove/reinstall the YTM service in the App.

Thank you Ken. I’ll give it a shot

So I have tried the following:

-reset the Sonos S2 app

-delete and re-add my YTM account

It did not solve my searching issue, sadly. I can confirm that I can search and expand the search results when using artists, album or song. The app crash only occurs when expanding the playlist search in YTM specifically. 
 

Anyone with other solutions?

I have been having exactly the same problem with iOS 16.1.2 since the latest sonos update a month ago. Sonos app version is 14.20

Same function works on android device without any problem.
I reset the app and YTM but it didn’t help 

Oh yeah I can repro this easy enough:

Click Search / enter “alternative” / scroll down to YT Music / tap on the “YouTube Music >” text / tap the Playlists header → Boom

Mods: please un-mark Ken’s reply as “Answered” because its a crashing app bug, resetting the config isn’t going to help. Instead, open a ticket against Engineering.

I am only sending this message in the hopes there is a fix. Sonos app keeps crashing as described about. I am also connected to YouTube Music and 16.1.2 on iPhone.  Please help Sonos!

Adding iOS 16.2 as well as its still not working on this most recent update either

There hasn’t been a Sonos update since this matter was mentioned here, so I would just wait and see what that brings. I’m still not seeing an issue personally speaking but that’s likely because I’m using their free version of the YTM service - anyhow I hope it gets sorted soon for you. 👍

Same problem here with YTM. Everything works well expect the Playlists that will always crashes the app.

And a month later and nothing has been done??

Sonos 14.20

iOS 16.3

That was the idea except that I have to reset twice in a month my Play 5 because “Unable to connect”. Problems are just piling up. 

That’s your router though, unrelated to the iOS crash this thread describes. Don’t cross the streams.

Nice try... Airplay works on all my devices with any applications except Sonos but it is my router...seriously? Oh I forgot to mention Airplay works on my Play One. 

So now who is responsible?

Hi @Bruno92 

Being unable to AirPlay to a particular Sonos device could be an issue with the network, as @controlav suggests, the speaker, the phone/tablet or with Apple HomeKit (they recently pulled a version from their download page because it was causing AirPlay issues). I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

Please also have a read of 

I hope this helps.

Thanks I was aware of that. But I don't use Homekit, Sonos support in Europe is helpless with no technical knowledge, just reading their scripts. Also, their miracle response, interferences in your networks. I not sure they have any network or sound knowledge. This is what you get when you outsource your support to certain countries. 

I already tried everything and the only solution, that at leastworks for me, is to reset the speaker. I found the same feedback from another user on Reddit. 

Anyway thanks for the thought. 

Youtube Music searching broken… I’m unable to search my Uploads in Youtube music in the new app (works fine in the old app for my older Sonos devices Play 3 and Play 5 that use the old app) 

Also if I browse my Uploads library instead i can only scroll so far then it just loops back over what i’ve already browsed. Making finding or searching for that music in mu Youtube Music Uploads library useless. 

Hi @supajonesy 

Thanks for reporting this behaviour. I see it too, so I did some digging - it seems that YouTube Music will not return results for uploaded content to our new search method. Therefore, it is currently expected behaviour that you cannot get search results for content uploaded to YouTube Music.

The S1 app uses the older search method, so it still gets results from the servers.

As far as I understand it, it would be on YouTube to adjust things at their end so that the new search method works for uploaded content.

As for the issue with the looping when scrolling, we are aware and are investigating, but have no estimate for when a fix might be put in place.

It is unfortunate that the combination of these two issues mean that you are unable to pick an artist beyond the 100th item in your Artists list - I can only recommend perhaps browsing by album name or instead uploading your content to an alternative service, like ibroadcast.com (available for free, and can be added to Sonos as a service), or linking to it locally on a computer or NAS (Network Attached Storage) device.

If you have a Samsung phone, I happen to know that you can play to Sonos from the Samsung Music app if you use SmartThings to link them, or, if you have an iPhone, you could use AirPlay. Both methods would require you to have your collection stored on your phone. Bluetooth and Line-In may also be options for you.

I hope this helps.

Why move to a new search method that is more limited in what it can return results for?

I have also noticed there is an issue with browsing my Amazon music library, that I can only browse so far through the list then it doesn’t attempt to display any more results/entries there either. The search and viewing library function is so much better in the old app. 
 

The new search seems so restrictive and backwards to what we used to be able to do. Which is frustrating as a long time customer. 
 

please bring this back to the new app if feels like it’s been long enough since the new app was released that we should have these functions by now