YouTube Music playlist problem - only 100 songs?

  • 12 September 2023
  • 15 replies
  • 129 views

I have a 17 device setup and have extensive 300+ song playlists on YouTube Music.

They're leftover from the days when Google Play Music worked flawlessly with direct casting to Sonos, pre lawsuit days.

Until recently everything worked fine, but today I noticed that the playlists are limited to top 100 songs, the rest do not show up!

I deleted the service, reauthorized it, only to run into the same issue.

Any advice of how to fix this?


15 replies

Userlevel 7
Badge +15

Hi @lithdoc,

I’ve seen issues with YouTube Music failing to show more that 999 songs, but not 100. 

You’ve performed what I would recommend to try to resolve the issue, so I would recommend you reach out to our support team for further assistance, as they have the necessary tools available to troubleshoot this issue with you.

I hope this helps!

I reached out to support team and they told me to reach YouTube. They even remoted into my phone, saw everything and said "we don't know."

Hi @lithdoc,

I’ve seen issues with YouTube Music failing to show more that 999 songs, but not 100. 

You’ve performed what I would recommend to try to resolve the issue, so I would recommend you reach out to our support team for further assistance, as they have the necessary tools available to troubleshoot this issue with you.

I hope this helps!

The support team said “she does not know” and “maybe the problem is with YouTube.”

That’s it.

Userlevel 7
Badge +15

Hi @lithdoc

Thank you for sharing your interaction with our support team. I’ve found your case in our system and have forwarded it to the relevant team who may email you regarding this using the email linked on your community profile if that is fine with you.

I would recommend keeping your case number handy and I will let you know if I hear anything.

Hi @lithdoc

Thank you for sharing your interaction with our support team. I’ve found your case in our system and have forwarded it to the relevant team who may email you regarding this using the email linked on your community profile if that is fine with you.

I would recommend keeping your case number handy and I will let you know if I hear anything.

Another thing I noticed is that after deleting and adding YouTube Music again is that the icon is now blank.

I'm thinking something has changed on YTM end and Sonos is unaware.

Badge

Just adding that I am having the same problem with YT music playlists.

Just adding that I am having the same problem with YT music playlists.

Thank you for letting everyone know that this is not an isolated issue. 

The same thing happened to me. I just noticed it today. I have a couple of Playlists on YouTube that are 100+ songs and now I'm really sad I can't access the entire list. 

The same thing happened to me. I just noticed it today. I have a couple of Playlists on YouTube that are 100+ songs and now I'm really sad I can't access the entire list. 

Please keep bringing more attention to this.

The answer I got from Sonos is that it's somehow my fault, but it's clearly not.

This happened to me before in the past and they resolved it with extending the amount of songs allowed. But the issue is back today and they don’t know what the fix is. 

The Sonos Music API (SMAPI) allows each streaming company to set their own limit on the length of the  playlist, as it is defined on the streaming service’s server. Any ‘issues’ you may have with YouTube music probably need to be communicated directly to YouTube. 

I spoke with YouTube already and they’ve said they’ve extended the playlist to 999. The issue is on Sonos end. 

Same issue here. This is happening on both S1 and S2 app. Spoke to Sonos support with case # 05341635. They brushed it off as something on YT’s end. This is extremely frustrating. Now you can see all the playlist when you look at the queue but not on the main page. Why can’t Sonos and YT communicate on this and have it resolved. This is happening recently so obviously someone here has changed a setting. 

I just came up with a solution. Import your complete YT playlist into a Sonos Playlist and you are able to see all of the songs. I know it’s not the a final solution but it takes care of the issue. 

Userlevel 7
Badge +23

I spoke with YouTube already and they’ve said they’ve extended the playlist to 999. The issue is on Sonos end. 

Um whoever you spoke to has no idea what they are talking about. Size limit is 100% determined by he music service, YTM in this case.

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